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October 2023 by Tracie
I never had a problem with this location until now. Refrigerated probiotics set on shelf for 3 days prior to pick up. Did not have any in the frig to fill my order. Claiming trainees at fault. That’s one thing… Then I’m on my way home and realize one of the glass bottles of supplements I purchase is shattered under the label inside. I would not recommend buying probiotics from the refrigerator this location and check the glass bottles. My day off of errands had then turned into going to another store to exchange the broken glass item and then purchasing one probiotic while waiting for them to figure out how to do the exchange. Waste of time with no consideration or compensation. Gold status… reconsidering who I purchase from. A shame
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June 2023 by Adam S.
If you're new to the fitness game and you have a million questions like I did, Nick is your guy. Super knowledgeable kid. The rest of the staff was also very kind. I definitely will be coming back to this one.
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May 2023 by Vergara Pro
"Manager" GERALD seems to not want so make any sales . Drove there to make a purchase and he refused to let me buy anything. He stated that they were already closed which they were not. He even had someone checking out while I was just standing there. This store needs a new manager for sure. Unless making money is not their priority which I assume it is, right?
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May 2023 by Oscar V.
"Manager" GERALD seems to not want so make any sales . Drove there to make a purchase and he refused to let me buy anything. He stated that they were already closed which they were not. He even had someone checking out while I was just standing there. This store needs a new manager for sure. Unless making money is not their priority which I assume it is, right?
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April 2023 by bee k.
I shop at this location because the employee Alex is very helpful and caring. the store is lucky to have him.
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March 2023 by Jose Velez
Wicker Park store will sell you exactly what you need and more in 5 minutes. Quick easy stop in. This place not so much
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March 2023 by mirka barrios
Superb Customer Service. Appreciate Nick’s perspective into recommendations for products I was looking for.
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January 2023 by adam craker
I'm in my mid 30s and have just in the last year really started working out. I have no idea what I'm looking for when it comes to pre work out supplements and protein for post work out. I've gone to 3 different gnc storage. Everytime they lead me to the most expensive product and don't tell me how it works or how to use it. Just that it's the best product. I went to the vitamin shoppe on Elston a week ago and Bryan helped me with a pre work out supplement and explained what it did and the most effective way to use. Today I stopped in for some protein powder. Dan was super helpful and friendly. And not pushy on the most expensive product. I hope their managers recognize their good work. I don't mind driving out of my way for superb customer service.
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November 2022 by ava szkorla
Hello..I've been shopping at The Vitamin Shoppe since it opened...Very happy customer....If u buy something from them and it doesn't work with your body....they will gladly exchange for something else...I like that bez I have a very sensitive stomach and I really don't know how my body will react to some vitamins...staff is always very helpful....I highly recommend
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November 2022 by Alexandrea Hinkle
Great costumer service ?? happy Thanksgiving guys.
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November 2022 by Aesha E.
I suppose in the end it turned out ok but it was still rather annoying. I needed some calcium supplements and it seems like most of the stores are out of them. Luckily, the Elston location had them so I placed an order for pickup. When I arrived, there were no parking spaces except for one for the Verizon next door. Since it was before 6 pm, I called the number in the email I received saying that you could call for curbside pickup. The guy I spoke with said that technically he wasn't allowed to bring it out... which was confusing since the email I got just a few hours prior saying that my order was ready for pickup said otherwise. So I asked about why it says they offer curbside pickup before 6 pm and after a moment the guy said he would bring it out. So like I said, turned out ok in the end. I'm one who thinks curbside should be here to stay--it makes things significantly easier for folks with disabilities, parents with little ones in the car, someone who can't find a place to park, or someone who just doesn't want to get out of their car--but if a place is going to offer it, it would be great if local shops didn't try to change the rules of it.
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September 2022 by Tricia daily
Good selection. Helpful staff.
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June 2022 by Amanda Contreras
Nice staff, broad selection.
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May 2022 by Rafael Otero
Very friendly staff
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February 2022 by TJ
Great service and selection. 20% off if you sign up for text alerts.Always nice to see the incoming message alert with new deals, mostly because no one else is texting me #toxic
