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October 2023 by Jessica S.
If i could give negative stars i would and this is solely for their pharmacy. Just waited 22 mins on hold to be hung up on after waiting 3 days AFTER a temporary prescription ran out because of how slow they move. So for a second time I am missing doses of my medication. Honestly a nightmare!!!!!
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September 2023 by David M.
Other reviews were correct. Horrible service. I was on-line scheduled for a Covid vaccine. Filled out the information needed on line. Waited in line and was told by someone that they were going to "make it up" and then call me. There was no one waiting at that point. I watched as perhaps four or five people came in, one who was sniffling next to where I was sitting, and they were each called into the urgent care room. After 20 minutes from my appointment time the guy who originally checked me just walked right by me without saying anything. Finally, after waiting a full HALF HOUR, I waited in line again and asked about my now half hour old appointment and if they had run out of vaccine or something. I was told it would be checked on and the pharmacist or pharm tech went in to the urgent care room and came out saying I would be called. As someone left I was FINALLY called in and I asked what the problem was. The urgent care who didn't identify herself or her title suggested that maybe the other patients she had just seen had checked in ahead of me. I said everyone you just saw came after me. She apologized and said she would "talk to her staff." When I asked if I hadn't stepped up and inquired about my appointment if I EVER would have been called, she again said she would "talk to her staff," which I took to mean I would still be sitting there. From the other reviews, I can see that this is a systemic problem that this particular store appears to NOT have an interest in addressing. Unless I have the need for something completely unavailable at my local CVS, that's where I will have all my needs, urgent care and pharmaceutical, taken care of from now on.
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September 2023 by Google user
Personally, I have not used the pharmacy here . But I do go this store frequently and I love it , it’s very close to home and they always have great deals . The customer service is always willing to help I’m not sure of the young man’s name . I think his name is Brandon ? Anytime he’s in it’s delightful. He makes sure everything was found easily and has a wonderful checkout process. I highly recommend becoming a Walgreens member. Walgreens is always sure to take good care of their members.
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September 2023 by Jack B.
The Walgreens pharmacy at 5625 N. Ridge Ave., is just plain awful. They are woefully understaffed, and a long line develops at the counter while staffers are called away to help customers at the drive-up window and people who are scheduled to receive COVID booster shots. It's not unusual, in the middle of the day, to see customers lined up down the nearest aisle. By contrast, the CVS at Broadway and Granville has one window for picking up prescriptions and another window for dropping them off. I've never had to wait more than a couple minutes at CVS. Do yourself a favor and get your prescriptions filled anywhere else but the Walgreens at 5625 N. Ridge.
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August 2023 by Jimmy Brereton
This Pharmacy is horrible. I would look to a different pharmacy nearby.
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August 2023 by Rose Empress
Personally, I have not used the pharmacy here . But I do go this store frequently and I love it , it’s very close to home and they always have great deals . The customer service is always willing to help I’m not sure of the young man’s name . I think his name is Brandon ? Anytime he’s in it’s delightful. He makes sure everything was found easily and has a wonderful checkout process. I highly recommend becoming a Walgreens member. Walgreens is always sure to take good care of their members.
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August 2023 by Mary N
Unfortunately the worst Walgreens I have ever visited. It is scary and the people who work here have no customer skills.
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May 2023 by Derek Schultz
I’ve dealt with a lot of Walgreens pharmacies, but this is by far the worst. Prescriptions are never filled on time, staff is not friendly, and they are insanely difficult to get ahold of. Even doctors have a hard time reaching time, because they do not pick up the phone. Avoid this location if you can.
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May 2023 by Nora G.
Normally, I wouldn't review a Walgreens, but this one went above and beyond. There's a special pain cream I use and they were out. An employee saw me in the aisle frantically looking for it, and they could probably notice the disappointed look on my face. She told me that a shipment had just came in, went into the back and opened some of the boxes to get me my product. I was super impressed by that.
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April 2023 by Glenn Wheeler
I've been waiting for antibiotics for my sick and aging mother for over an hour. No heads up or communication about how long it would take accept "It should be ready in a 1/2 hr.). They've said that 3 times now. Go some where else if you can unless you like to hang out at the pharmacy.
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February 2023 by Will A.
One of the worst experiences I've had at a pharmacy. I waited 4 hours to fill a simple prescription. they sent me off 3 times. I won't be back
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February 2023 by Dan Valentine
Do not use this pharmacy. They are constantly "temporarily closed", don't tell you when they will be reopening, don't answer the phone, and often do not have drugs in stock.
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January 2023 by jack s.
This Walgreens is going from bad to worse. Find a real pharmacy to get your medications from.
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January 2023 by Angelia Serbinski
Second time in a month I have come to pick up prescriptions and the pharmacy is closed during listed open hours.
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December 2022 by Brian Huang
This Walgreen is the worst Walgreen ever,sometimes when we met a nice staff and I don’t even know how to react,because I am getting used to those mean workers