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April 2024 by Andrey Vlasov
Never answer the phone, just constantly put you on hold. Avoid if you can
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March 2024 by Karen Magnuson Rogulja
Useless
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February 2024 by Sean Reardon
The absolute WORST pharmacy Ive ever encountered. DO NOT go here if you can avoid it. On multiple occasions, online prescriptions say “out of stock” only to find out that in fact, that information isn’t correct but they’re so disorganized they cant find it. Prescriptions have been misplaced. They never answer their phone and when on the rare occasion they do, they hang up. I have personally witnessed pharmacy workers throwing scripts in piles on the floor behind the counter. The pharmacist, Michelle, is completely unprofessional and rather than acknowledge issues or problems and doing what needs to be done to resolve those issues for customers, she deflects, blames you and basically says “if you don’t like it then don’t pick up your medicine here anymore”. She should NEVER be in a role or position that requires her to interact with customers, she is an absolute disaster and clearly doesn’t care. I truly dont get how a pharmacy, that people depend on for medications they need, can be so disorganized, unprofessional and just overall terrible people, specifically Michelle.
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November 2023 by Evan Hayes
Would give 0 if I could. Rude
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November 2023 by Anthony B.
Nice associates but chronically understaffed and unreachable. Calling doesn't work most of the time (put on hold then disconnected after long wait) and I often have to visit the location just to have a question answered or check on the status of an order. This is such a basic thing and needs to finally be addressed
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October 2023 by Kenneth M.
I have been a customer at your pharmacy on and off for years, but today's experience was beyond disappointing. It's become apparent to me why I stopped coming here in the first place. The way your staff treated me was nothing short of disrespectful and unprofessional.It's concerning when I am standing right there and the person at the front counter chooses to talk to me through another staff member as if my health concerns are a joke. This level of rudeness and incompetence is unacceptable, and it's completely contrary to what one should expect from a healthcare provider.As a loyal customer, I expect to be treated with respect and professionalism when I visit your pharmacy. I hope you will take this feedback seriously and make the necessary improvements to ensure a better experience for your customers in the future. I have no choice but to take my business elsewhere.
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October 2023 by Natalee J.
The pharmacist, Michelle, was very insensitive to a situation where Walgreens had been incompetent at refilling a necessary medication that was out of stock temporarily and then promised for pick up after a week of going between pharmacies she would not fill because it was never canceled at the other pharmacy which was closed and then canceled online but didn't process quickly enough, resulting in yet another day without medication. This pharmacy needs to close -very disorganized and unreliable. The technicians are asking for customers to do their job by going between their pharmacies to cancel and coordinate prescriptions-this is nearly impossible for an elderly or sick person to navigate: You'd think an educated pharmacist would have sense to remedy this kind of issue with a better solution than excuses of staffing issues. I fully support the walk out and close down of any Walgreens that cannot uphold a vital part of the healthcare system. I give the staff and process 1 star for being the pits You'd think with the technology today that the pharmacist would have some ability with their own computer system to manage a cancellation in order to refill a script properly. I could not be more disgusted in the pharmacy employees and process at Walgreens. They would be better off not existing and such a let down to the community they cannot serve.
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October 2023 by betsy s.
Dirty, gross store. Long line at the pharmacy with at least two people who were actually crying about how difficult it was to get their prescriptions filled.
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September 2023 by Susan B.
This is generous as should be 0 stars, as this Walgreens pharmacy as well as 2 others I have visited are all terrible. I use to go to CVS and what a difference!!! Walgreens corporation should be embarrassed by how poorly run their pharmacies are. The pharmacy staff is awful. I went to pick up a prescription after I received a text that my prescription was ready. There were 2 prescriptions but they only filled one and had trouble finding it in the mess of bags. Then they finally found it and when I asked about the second one, The pharmacy tech said I would hav to wait an hour and a half for them to fill it! Help!
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September 2023 by Rosita Lopez
I love walgreens
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September 2023 by Anthony A.
Dirty store, empty shelves and terrible customer service. We stopped in because we were across the street at Portillo's. Never again. We have to customer service to purchase liquor, it's locked behind a cage. After waiting over 5 minutes the guy mozied over like he was in the backroom sleeping. At checkout they have to scan your DL, to verify you're of age. The guy at the counter was an idiot. He made smart comments about my age, about us being married and about buying alcohol. Really? Just overall needs new management to clean up staff and store.
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September 2023 by Tim C.
The worst pharmacy with rudest staff ever. Urgent care called in an Rx for a pain med got torn Achilles tendon hours ago. It still wasn't ready and the pharmacist was on an unannounced 45 minute meal break (no sympathy here- I'm a pharmacist in pharma R&D who routinely takes 5 minutes lunches at my desk while doing meetings, etc). They blamed the number of Covid injections they had to give today. Maybe they should require appointments like every other pharmacy so they can focus on their core business).
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September 2023 by John Judnich
Worst pharmacy I’ve ever tried — avoid if you can. My prescription was sent in days ago, and when I show up they don’t have anything whatsoever on file. Called the doctor and they attempted calling them, but no answer. So I look behind the counter and I see their phone literally dangling off the hook in the back. Meanwhile a few of the employees are sitting around in the back doing nothing. My doctor ends up sending it to another Walgreens, and they immediately receive and fill the prescription.
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July 2023 by Jackeline C.
THE HEAVY SET SHORT employee or whatever she wasWith the Monroe piercing and blue chipped nails that was there on Friday night @ 10:30pm ( had no name tag ) needs to get fired and go to the ring and let that anger out. Mad for doing her job and was wrong every time. Kept walking away saying profanities at the top of her lungs and got herself out of breathe and was extremely unprofessional. She was making sure we heard, she wasn't going to help us because there was a "line" but, we were already in line waiting to load our card. Kept saying she couldn't load my card and it kept going through so she felt some type of way that I even knew her job better than her. And then said that Pedro probably allowed us immigrants to put money in our cards. Which was extremely racist and I would never do that to anyone. Highly upset that this behavior is allowed. Fire her.
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July 2023 by Edwin M.
Three uneducated ignorant employees behind the counter talking amongst themselves as I was waiting to pay for my items completely ignoring me. I told the young "lady" that I didnt appreciate being ignored and she stormed out saying " I dont have time for this, i'm bout to get off." Another large female employee starts arguing with me. Manager allows the employees to behave as a gang in the store. This location is a haven for dangerous people and for lawless behavior. Close this walgreens down!!!
