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October 2023 by Trish B.
It's a typical Walgreens. One cashier for one LONG line. Cashier was friendly enough. ONLY saw one other staff working the floors - short staff maybe!? Got a card for someone - there were lots to choose from. Guy outside asking everyone coming in and out for change... it's a Walgreens...
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August 2023 by Aesha E.
Walgreens are Walgreens and there's generally not much to distinguish one from another. This one is a tiny bit more unique than others because it has signage in Chinese, similarly to the Greektown one, since this store is located in the middle of Chinatown.But that's where the differences end. It's otherwise a pretty cookie-cutter Walgreens.
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June 2023 by Lulu Yan
Excellent
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October 2022 by crheault c.
This is the absolute worst pharmacy I have ever visited. Save yourself some time and go anywhere else. Wait time for your prescriptions is about an hour in line. No one works here. Ridiculous Take note I give zero stars not one.
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September 2022 by Brendan Donnelly
No bathroom and very rude staff
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November 2021 by Joshua F.
When the $5 Walgreens Cash rewards card wouldn't scan at checkout, the cashier had the nerve to tell me that it wouldn't work on wrapping paper purchases (the one item I was buying). Doubtful, I asked her "so this card will work for any purchase in the store except wrapping paper?" Yes, she said. I call b******** The back of the card mentions alcohol, tobacco, photos, and a few other items. But not wrapping paper. I also waited like 25 minutes for my COVID booster, which took all of about 30 seconds.
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May 2021 by April ALo Chelikas
This Walgreens in Chinatown is prejudice and they don't like to assist you when you ask them. If you are NOT Chinese they won't accommodate you. They need more workers of other races/cultures and nationalities. I hate going here. I just do because I live nearby and it's convenient.
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April 2021 by Nayely M.
Very rude customer service. How are you going to tell me this is the ONLY Walgreens that doesn't take any other type of ID unless it's an American ID. Like excuse me? I provided an ID with picture and birthday and address and everything yet it was rejected because it wasn't a American ID, yet every other Walgreens I've been too has accepted my ID since like 10 damn years ago.
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January 2021 by Ying G.
If I could give it a 0 star, I would. I visited this Walgreens just to get one battery...I waited for more than 10 minutes. I already found the battery, and it is locked which I understand, but there is absolutely NO ONE to help. I asked this girl to unlock it for us, and she said "Can you wait?" What type of wack service is that? It does not take that long, and to be giving an attitude, you should not be working in a customer service job. I asked nicely, and it is extremely rude to receive this type of feedback. This is truly the worst Walgreens, and I do not recommend because they give an attitude as if we don't need their service to get what we want.
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July 2020 by Melissa L.
I don't usually patronize this Walgreens location for the simple fact that they have a reputation of terrible customer service, no matter what you are there to buy. I have no patience for nonsense like that. Unfortunately, my daughter has a mild ear infection and since we already had dinner plans in Chinatown, I opted to have her prescription sent there instead of our regular Walgreens. What could possibly go wrong?Well, first off, when we got there, I literally stood in line for over 15 minutes, mind you there was only ONE person ahead of me. Even after the lady walked away, no one behind the counter even looked up to acknowledge my existence. So, I stood and waited..and waited. Finally, the girl behind the counter comes up & asked what I needed. I told her that I was there to pick up a prescription for my daughter, Amoxicillin for an ear infection. She blanked stared me for a few seconds, then I explained to her that it was a doctor's order that was sent about an hour prior. Without even going to check, she immediately says to me that they JUST received it, so it won't be ready for another half hour. I knew that was a lie, because I saw the doctor send the script, and it had been well over an hour by the time we got to the Chinatown area from the Northside. So basically, I waited in an empty line for almost 20 minutes just to be told that I would have to wait AGAIN because our prescription wasn't ready. Half hour past, my mom ended up going back inside to pick up my daughter's meds because I couldn't deal with this madness anymore. She disappeared for another 20 minutes! I thought something had happened to her, so my kids & I headed back into Walgreens to see what was going on. Turns out that our prescription STILL wasn't ready in the half hour time that was promised to us. My mom stood waiting AGAIN. On top of that, she was given Amoxicillin powder. The pharmacist comes running out to tell her assistant to take it back, that she needed to add water to it. Really?! To top it all off, when we took the meds out of the plastic bag, the bottles were all sticky & grainy as if they spilled or something. So tacky!! All in all, THE worst experience I've ever had picking up a prescription. I am so over this Walgreens and their incompetent staff. No customer service skills or professionalism whatsoever. DO NOT GO HERE!!
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July 2020 by Ivy G.
After this incident, I NEVER want to go back to this Walgreens to pick up my medications.I was referred to see an eye doctor by my family doctor and the eye doctor prescribed me an ointment to use. However, the ointment was sold out and Walgreens told me to wait. After waiting for a week, I contacted them about it and a lady, that spoke Cantonese, RUDELY told my dad "You need to talk to your family doctor to see if it is approved because only your family doc can prescribed medicine for you." When I heard that, I was literally so confused like I don't think that's how it works...? So I called my family doc and she told me "It is out of my control to approve the ointment because it is not relevant to me and it is the eye doc's decision." Which I thought "seems fair because it is the eye doc who prescribed it, why should my fam doc be involved?"So I called Walgreens again and I was transferred to 3 different helpers and finally, a lady picked up. She spoke Mandarin and explained to my dad that there was something wrong with the ID and the eye doctor didn't renew their licenses to prescribe the ointment. Literally, this sounds like b******* to me because there is no way a doc would NOT renew their license. She kept telling my dad to go back to fam doc and ask her to prescribe it, but it has NOTHING to do with fam doc, why are you asking us to go back??? What I think happened was, the ointment was given to the wrong person or was given away and they can't open me a new one without getting a new form. So then they keep making up b******* excuses and push the responsibility to the doc instead of themselves. They were absolutely UNAPOLOGETIC about the whole situation, not only were they rude about it, they didn't give a s**** Literally, their lack of responsibility can cause harm in the person because what if they really needed it and you're not giving it to them because the doc didn't "renew" their license?? Absolute b******** I've never been so disappointed in this Walgreens, after this incident, they will not see me in the pharmacy section ever again. Please do not go here, they are literally making a fool out of you and make you fall for their fake excuses. I don't understand why it's so hard to apologize and admit your mistakes. If only they apologize for their mistakes, I would still forgive them. But now, no.
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March 2020 by Pete W.
Spend some time in the candy aisle and you might get racially profiled. *Look out for "help in aisle x" on the speaker(when there is nothing going on in aisle x).Also, look out for workers looking at you for no reason, as well as workers pretending to look at items on the shelf(for no reason) as they keep their eye on you.
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October 2019 by PSICOLOGOS PERU
It helps you when you're traveling in the USA
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October 2019 by Reza Lotfi
Expensive
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August 2019 by Victor L.
Worse pharmacy service I ever saw. Constantly an hour to drop off prescription and same for a pickup. Always 7-10 people in line waiting for service. GET MORE HELP!! SERVE YOUR CUSTOMERS PROPERLY!!!
