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March 2024 by Lily G
Seriously one of the worst pharmacies to ever exist. Pharmacists are completely incompetent and what makes it worse is how unbothered they are by the fact that they can’t get anything right. Always a winding line (typically AT THE VERY LEAST a 20 min wait) only to be informed they don’t in fact have the medication they said they did. Come back tomorrow. Every single person I see trying to get their prescriptions here has the same look of defeat while they try to get ahold of their doctor to send over a prescription the doctor definitely already sent over. Then for some reason their insurance suddenly isn’t covering it. The pharmacists don’t know why. And they don’t care. Then there’s a shortage. Then they’re going on their lunch break. Then no one answers the phone they tell you to call to make sure your prescriptions are in fact ready before coming in and waiting in that winding line.As if the healthcare system in this country wasn’t bad enough… now even if you’re lucky enough to have health insurance the Walgreens at 4801 N Lincoln Ave has got to make it a 3-day+ ordeal to pick up life saving meds. Get it together. It’s despicable.
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February 2024 by becky p
Pharmacy hours are inaccurate. I was just there (6:45pm) and the pharmacy was closed. The rest of the store was still open.
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February 2024 by Marius Matei
Convenient; not so great customer service!
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February 2024 by Michael Norkus
If you want your prescriptions filled on time, or filled at all, then avoid this pharmacy at all costs. Been waiting on a prescription to fill for 3 weeks and was just notified today that they canceled my order. Total joke of a pharmacy with no priority or sense of urgency whatsoever. I had to reach out to find out they canceled it also. Since they had no plans to notify me about it. Anywhere is better than here.
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November 2023 by Carl Hagemann
I love this Walgreens. Everyone is helpful and friendly. Best Pharmacy I’ve found in the city.
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November 2023 by IAS
Called for a prescription to be transferred to this pharmacy, they said ok, never heard back so I went in person the next day and they had no record of anything. Also, it’s almost impossible to get through by phone. I gave 2 stars because the tech was very kind
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October 2023 by S.
Pharmacy is horrible. They never answer their phones. I have been on hold for over an hour and a half. The pharmacist was extremely rude and dismissive.
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October 2023 by Catherine “Cate” Sauer
Most folks are so nice there, but I’m sure this is due to so many factors (externally, logistics) but I literally cannot go to this pharmacy anymore. If I get connected with a great pharmacy tech I’m in good hands, otherwise I’m gas-lit, waiting for 45+ minutes for prescriptions that were supposed to be ready, and just sad. Looking up new pharmacies now I just literally cannot handle feeling so disregarded, ignored and otherwise a number.
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October 2023 by Tim Koelling
Almost every product is under lock and key, and none of the call buttons work. If you want to buy anything you'll have to hunt down a store employee, then wait another few minutes while they drag themselves to the case.Their recent "renovation" is a complete joke with stick on tiles and visible store issues everywhere.
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October 2023 by Miss Jackie
I do not recommend using the pharmacy here. They're a mess. I get the feeling they're short staffed or something. Regardless, find another place. It'll help them out too, as they're clearly unable to keep up with the workload.
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October 2023 by Keith Myer
Walgreens has issues that are systemic and much larger than any one store. But if you can avoid it, avoid this store in particular. I visit the pharmacy there often and it is always a miserable experience. Every. Single. Time.
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March 2023 by Charlie Ward
Called to speak to a pharmacist. I was on hold for 19 minutes and 59 seconds. The call picked up and was then hung up by whoever didn't want to answer the phone.
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January 2023 by Ken Ovryn
Walgreens, all of them, are dirty, worn out, sadly bleak places. And the employees are very unhappy.
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January 2023 by A. S.
As I write this, I have been on hold for 35 minutes and counting to talk to the pharmacy. Every few minutes, the phone will ring, you hear a voice and then you are put back on hold. I called the store itself to complain and all they said was they can tell the pharmacy I am on hold and transferred me. This is a truly useless operation.
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December 2022 by Johnna Knabe
I am writing this while sitting on hold for 47 minutes to cancel a prescription that was sent to them in error. I called from another line and the automated system said that one other person was ahead of me which of course was me. My call was picked up and placed back on hold countless times. It took less a minute to handle my request. While reading the other reviews I see that this is a constant problem for this location. Walgreens has lost me as a customer.