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November 2024 by Obdulia M.
Not sure what happened with this location. But it's not what it used to be. Prices have more then trippled. Not a very good selection of women's clothing. The fabric department has been so condensed it's ridiculous. Also the pet area also has been condensed and the selection of treats is poor. Walmart can do so much better. The only good experience I had during this visit was when I checked out. The cashier was very professional and courteous. Thank you Mr. Elijah for your great customer service. He deserves a raise.
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September 2024 by Connie B.
ANSWER THE TELEPHONE !!!! I tried calling the store multiple times and no answer. I drove over to see if they had a product I was looking for, which they did not What a waste of my time... so frustrating!
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September 2024 by Kathy C.
I had a a package delivered to my 8 year old grandson. He wanted a fortnite water gun. I had it delivered from the store. Someone that packed the water gun in the box decided to add four packages of condoms. I am not impressed with this. It was not funny or amusing. It was sick! I did not even want to add a star, but I couldn't submit. It is worse than one star!!
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April 2024 by Ericka T.
Upon arrival I dialed the number listed to check in for pickup. I dialed the number 20 times. No answer. I then walked up to the pickup door and the person that came to the door was not helpful. He should be fired. He kept telling me the order wasn't ready for pickup when he didn't even ask me for my name nor what pickup spot I was in being that I couldn't check in since no one was answering the phone. I even called the Walmarts main line and again no answer. The staff I was speaking to was so rude and had no knowledge of how to properly handle his job. I ended up having to ask another employee for a manager. Upon waiting for the manager the boy/girl was yelling out she's not moving from in front of the door. First of all why would I move if the woman just went to get a manager. Doesn't make sense these people have to be on some hard drugs. The manager and security finally came and asked me what was wrong. I had to explain to them what was going on and they kept saying the orders weren't ready and I'm like then why did I get a confirmation email saying that the items were ready for pickup. This is the most dumbest experience. I swear I never have these issues when I shop at Target and from now on I am never ordering from Walmart for pick up ever again. So unprofessional. After 15 mins of waiting in the cold they finally asked me what the name was on the order and what parking spot am I in. Jesus Christ this is ridiculous. That should've been the first thing asked.
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December 2023 by Ed M.
"caveat emptor" = let the buyer beware. do not shop at this walmart because 1.) they ignore "do not substitute instructions" 2.) they substitute with inferior item that have very short expiration date. in other words, they are dishonest.
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November 2023 by Edward F.
The store and parking lot is filthy all the time. The store has only been there for a few years. You wouldn't think so by looking at the store.
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November 2023 by C W.
I am writing this review on Walmart on line services I don't understand how on three separate orders that were cancelled never picked up how can Walmart not assist me with getting my money back I'm extremely disappointed and although I'm trying to continue to give Walmart the benefit of the doubt but I'm leaning towards shopping elsewhere I am not happy that I've had to pay for orders that were canceled it's not right it's wrong on all levels Very disappointed with no one helping me I've even done the surveys because of the reassurance from them however I've gone back and changed my review because of them lying Walmart you have to do better this is not right and to be honest because if I had to pay for an order that I didn't receive makes me wonder what happened to this order SAD SAD SAD SO SO SAD
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November 2023 by Antoinette Velez
Melissa the baker is amazing, she’s my go to baker… always does an amazing job on my cakes.
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October 2023 by Linda R.
The woman running the fitting room are rude and talk about people under their breath. Just RUDE!
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September 2023 by Terry F.
They have a good assortment and open at 6:30 AM! They have "redone" the Novi location so they always have a checkout.
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July 2023 by F R.
Really sketchy. They appear closed at least an hour early. They barricade the main entrance with shopping carts and dim the entrance lights all to deter customers near closing time. They also close the main registers prior to closing time. They close the self check prior to their 11pm closing time and say as much to any customers coming in. I came in at 10:40pm to buy steaks I witnessed employees cleaning the inside and underside of the machines with a large sprayer with fresh produce still on the nearby refrigerated shelves. This all seemed to be very unsanitary. Entry staff was rude on the way in and security staff was rude on the way out. Amazon, Cermak, and Costco, can have my business.
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June 2023 by Lorenzo H.
Nothing terrible about this location. It's your typical Walmart - pallets of products everywhere, crowed, but not terrible.
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March 2023 by Victor Engineer
Delicious!!!!
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December 2022 by Jeanine A.
Walmart delivery service 3rd party is horrible, they are lazy! They will give you substitutions even when walmart is fully stocked. Or you order sugar free they give you it with sugar. You order Spring water they will give you Purified water Call the 800 number they don't give you anything for the trouble you went through they say they're gonna credit your groceries back sometimes you get it all your money back and sometimes you don't this is the worst service ever! I broke my knee in 3 places and need a delivery service this is the only reason why I started shopping home delivery This was the worst mistake ever!
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November 2022 by Ella B.
I have been to a Walmart in multiple states and this is one of the worst. It's crowded with what seems like 100 employees, and most of them appeared to be standing around talking or laughing or just generally in the way or watching you, and some of them are rude. I was going to the self checkout and a security guard held up his hand in a stop motion shaking his head... WHO DOES THAT? If the section is closing just say that. I'm a human being and if you presume I can hear or even read lips it takes no time at all to say this section is closed in the first place.This location is not well kept, there is junk everywhere even in the early morning hours. Clearly they do not straighten up a single thing before going home at night and as I walked by the restrooms a very stinky smell assaulted my nose. The refrigerated sections barely seem to be keeping the food cool but they don't have to worry about me eating anything from there ever again.
