August 2022 by Cal Ripplebear
Pathetic. I went in here for a transfer and it was nothing but trouble. The first problems were their computer system. The main keyboard's space bar was broken. Next, when I was filling out my passport information, it had dots covering all the numbers I was writing, which I could not see. As it turned out, because of this when I went to finish the transaction, I found out that I had typed in 1 too many numbers on my passport, which caused the transaction to fail and they locked my transaction and I had to contact their customer service and spend 15 minutes on a paltry $50 money transfer to me, when this would never have happened had I been able to see the numbers I was typing on my passport. The representatives there said I'd have to call the customer service, but made no attempts to help me with this at all. Very poor experience. I wouldn't recommend this Western Union or any of them to anyone doing money transfers. Pathetic.
