-
September 2024 by Iman Gilchrist
Went in to get a money order… they don’t offer them they only send receive money ?… they were busy seemed like they didn’t want to help
-
October 2022 by Jake S.
Do NOT use this as your pharmacy. The lines are ridiculous no matter what time you go. I've waited on average 30 minutes to drop off and then another 30 minutes to pick up and sometimes they don't have it ready after telling you a specific time. Just awful.
-
August 2022 by DorothySay B.
These folks are the Pharmacy are ok people, tbh. But they are absurdly understaffed and inefficient as an organization. It's painful to watch the lack of progress as you waste your time in long line, your life draining away by the moment, only to hear the at your Rx is only partially filled, or they're missing c, y, or z, or gee they need to contact your insurance provider. WHY does the Walgreens organization not take this in hand and FIX this problem? Poorly run and managed Walgreens stores bring the whole brand name into disrepute. FIX IT. For God's sake.
-
July 2022 by Kingsley C.
Pharmacist 55th and Lake Park, Chicago....early Sunday morning (7/17/22) went way out of her way to provide efficient individual service: patient, focused and kind... Kingsley Clarke
-
May 2022 by Jim F.
"Assistance needed in the battery department. "They get a star (2, since you can't give 0) because it's generally clean and the shelves are stocked well. Luckily we've moved so this is no longer our closest drugstore, but I was victimized by this location for several years. "Assistance needed in the vitamin department."The lines in this place are absurd. It's always crowded but management refuses to have enough registers open. "Assistance needed in the battery department." There is a lot of turnover in the employees, so they probably are not treated well. Highlights of my visits here include a discussion I had with the pharmacist after he lied about when my sick kid's medicine would be ready and also "Assistance needed in the vitamin department." a time where waiting mid-line, I exited--displaying to a cashier the item I wanted to purchase and tossing the requisite cash on the counter. Oh, and they have those asinine tv display screens on the refrigerated sections. "Assistance needed..."
-
March 2022 by Roya A.
Their pharmacy is horrible. They do not have the staff to serve our neighborhood. I waited 30 min to pick up an order I put in last night. They said they had no record of the order. In my app it said they cannot process the order and I need to call the pharmacy. When I called, I was on line for over 30 min and got disconnected. I am very frustrated. Someone need to get them to run a decent business.
-
December 2021 by Erik S.
I'd happily pay twice as much not to spend half an hour waiting for a harried employee to unlock a plastic case protecting $4 bottles of shampoo. The isn't actually a store, at least if you value your time. It's worth a train ride to go elsewhere.
-
December 2021 by Naiima D.
Vitemeus in Pharmacy is amazing! She was kind and extremely patient! I don't have the insurance that I once had and I needed her to put new info in. I gave her the wrong info then found the right ID numbers. She was so patient and helpful. Stellar customer service from Vitemeus!!!! You betta work girl!!!!!
-
November 2021 by Mary Ann C.
Went today to get CoVid Booster. I had registered online and received confirmation. I They do not follow CoVid Protocol at all!!!!! I was rudely greeted with so you want something I replied I'm here for CoVid Booster and the woman ( who actually gives the shot) waved me toward a group of chairs. Later I find out I was supposed to get in line for the pharmacy . Needless to say I spent a half hour waiting when I could have been taken right away if she had been courteous and clear on her instructions! I now stand in line get to the counter where a young woman asks my name and I told her I have a confirmation code which she didn't look at and instead took her time putting info in! It would have been so much easier if they just put a sign indicating to register at the pharmacy... I felt humiliated invisible and treated as though I was stupid!!! Go anywhere but here I've never felt so invisible and dismissed as today. They don't deserve even 1 star!!!!
-
September 2021 by B J.
I would give zero stars if that was a choice. Made an APPOINTMENT for 6pm to get Pfizer booster. I arrived at 5:50pm and checked in at the consultation window. The pharmacist asked what I needed. I stated that I had an appt for the booster. She says you've got to get in line, there's only one line. I said that was the reason I went thru all that on line, so I would have a time instead of just getting in line. She responded again, there's only one line. By now, it's 6pm and I don't want to miss my vaccine appt. They're scheduled in 15 min intervals. So reluctantly I get in line. Mind you, there's 10 people in line ahead of me. My thing is WHY? I could've driven 25 miles to the Frankfort Walgreens where an appt really means an appt. But I hoped that the Hyde Park Walgreens would be different. Hah! Just as bad as the rest of the Walgreens on the southside of CHICAGO. I said all this to say, JUST SAY NO!
-
September 2021 by A A
Zero customer service; unhelpful staff. Couldn’t send money.
-
September 2021 by Meng Y Z.
Like this Walgreens. Friendly staffs. Great selection of groceries and household items. Would recommend this Store.
-
September 2021 by John W.
They are too busy. Staff is often inept. At last least half the time there is a problem filling or finding my prescription. Find another store if you possibly can!
-
August 2021 by Mr K.
My doctors office called the pharmacy to make sure my prescription was ready and the pharmacy said yes. I arrive at the pharmacy 30 minutes later and spend another 20 minutes in line to be told my prescription isn't ready and won't be for 3 more hours. I return 5 hours later to be told they don't have my prescription and I'm not in the computer, I ask what happened between earlier and now, and why did my prescription vanish. They tried blaming my doctor but I said my doctors office called to see if it was ready for pickup and was told yes, then I was told it wasn't ready, and when I came back I was told there was no record, so obviously it wasn't my doctors fault. I was then told it wasn't their problem and not their fault - it's obviously their fault and what an unprofessional response to try to blame the doctor and then say it's not their problem. What other mistakes are they making and blaming on doctors or others? How can you trust a pharmacy that bungles prescriptions and tries to pass blame on others? This is my last time at this pharmacy and I am moving my prescriptions to Osco - at least Osco doesn't have a 50 foot line of people buying groceries at the pharmacy like Walgreens.
-
July 2021 by Anna L.
The pharmacy is horrible. I shared a GoodRx code to get a discount on my prescription and after getting quoted a price I was asked to come back the next day because my prescription wasn't ready. Mind you, I received a call stating that it was. The next day the same employee stated that I would have to pay full price and that there was nothing he could do. He suggested I use GoodRx as they could probably give me some sort of discount as if I hadn't already done so. I did get my discount in the end, but there is always some issue with this location. Long lines, rude staff, personal information blurted out in front of everyone, staff acting as if you're inconveniencing them by asking a question, etc. And don't even bother calling because staff will pick up for mere seconds then immediately place you on hold. I spent 40 minutes on hold before finally hanging up. I would not be furious if I didn't hear staff laughing and joking in the background each time I was placed on hold. They are incredibly unprofessional.
