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October 2022 by Darcy L.
I had an appointment for my Covid booster at 2340 w Madison location in Chicago IL. My appointment was today at 4:15pm and I arrived 15 minutes early to check in. I completed my pre-appointment paperwork online the day before. I waited OVER AN HOUR at Walgreens for my appointment. I asked the pharmacy staff when I could expect my shot and she said "sorry the pharmacist is slow" I waited for another 20 minutes and, with no end in sight, had to leave to pick up my child from daycare before they closed. I was at Walgreens for over an hour and a half, and I'll need to make another appointment at a different location. Why have appointments? There was nobody else there getting vaccines. 2 people in line before me got theirs, then I continued the sit and wait for another hour and was never called. When I said I needed to leave, the pharmacy staff showed no remorse and just said "okay". Very disappointed not only that I'll need to do this again, but for people in general who have a hard time accessing a vaccine and don't have time to just sit and wait. Completely unacceptable when this is supposed to be an easy precede to ensure public health.
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January 2022 by Jessica C.
Do not get your medication from this Walgreens!! This is the second time that my medication was missing (more like stolen). The first time I picked up my medicine I was handed a pretty big pharmacy bag stapled together with two medication receipt attached I opened it up a few days later and I had one of my medication missing. Today I received an alert my medication was picked up, I went on my Walgreens app and it was the SAME medication that was missing from my bag the previous month! I really hope that they investigate before more customers end up missing there prescription. Very sad you can't even trust your own pharmacy to take care of you.
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December 2021 by Sharisse M.
Rarely anyone around to help. Don't bother ringing the bell for service- no one will show up. The lines are always long and slow moving as there's rarely more than one person working the registers.
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October 2021 by Sonya H.
Just throw the whole store and staff away! Called today because I placed an online order and was given a confirmation number. Called them to see what's going on with my order and the bitch had the nerve to have an attitude. Call customer service and find out their system was down and online orders weren't making it through. Not ONE person in the store knew about it. All Walgreens fault and they give me an attitude! Never going back again! I'll drive to cvs over this place
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June 2021 by Cristina A.
If I could give this place zero stars I would. As soon as you walk in the door the stench slaps you in the face. The floors are always dirty. Don't get me started on the parking lot... there's so much trash flying around. I came in today to pickup a prescription and the pharmacy opens in 4 min. Tell me why the garbage can is full of garbage and it's just 8:56 am. This is the reason why this store smells like a zoo.
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May 2020 by W S.
I have the misfortune of living behind this store. It is grubby and mismanaged. They allow homeless people to beg inside the store. Their trash area behind the store is appalling, with open bags of waste strewn everywhere, and rats and homeless people digging through it. The homeless people poop there and the store just leaves it. The residents of the surrounding block are fighting an uphill battle against the rat infestation the store has caused in our yards. I have also found patient printouts blowing around the alley with patient names, addresses and the drugs they are taking. The management refuses to respond to my repeated complaints about this issue. They have dug in their heels and decided they have a right to destroy the community.
