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November 2023 by Ron W.
My trip to Walgreens was pretty cool. The staff was very friendly and helpful. I found everything I needed and it was very clean.
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March 2023 by Angela H.
I stopped in this store to purchase a gallon of water since I just flew in. This store was conveniently located near my hotel. The staff was polite and said all the right words, but I felt like I was being rushed out of the store. Some items in the aisle, had antitheft locks attached which I guess may be indicative of frequent theft. Overall, my experience in this, Walgreen's was fine. Addendum: I'm in Chicago again and dropped by for my usual (water). I learned that I was being charged 7 cents for a bag. They offer it but don't tell you there's a fee. When my colleague suggested they inform people the cashier responded "this is downtown Chicago." My colleague confirmed that but stated it's also the theatre district, a tourist area and everyone doesn't know they charge for bags at which the cashier responded "we don't know what you know."
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October 2019 by Kelly B.
This Walgreens location is chaos. The pharmacists act as though you filling a prescription is an utter inconvenience. While sitting and waiting, you're inundated with music playing over the store's speakers, the Outcome Health sponsored television playing ambient pharma-sponsored commercial drivel, and continual PA announcements such as, "assistance needed at the front of the store." Perhaps the worst "waiting" experience I've ever had.
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January 2019 by Brendan H.
They got two stars because most of the people working the counter are kind and friendly. Pharmacists look at you like your bothering them when you go there, as if I should be ashamed of taking their time. Never been to clinic but seems well received and run. Loss of three stars is from one recent major customer service situation. So. First let me say, after going there 5 days a week for cigarettes and spending ~$2000 dollars in a year or more, I don't expect special treatment or anything but I expect to not be harassed for anything. Like if I spent a minute after my purchase by the front door before I walked out cause I wanted to send a text because it's ten degrees outside and I don't want frostbite and they started to complain I'm loitering or gotta leave I would lose my s*** on them. I'm a good customer is the point. Every worker knows my face. And well I recently went there for a bunch of things, light bulbs, shaving cream, q tips, depdddsnf, etc. I got the light bulbs first and since I had no basket as I grabbed the shaving cream, right before I grabbed it with my hang, I had to free one of my hands as each one had a light bulb 4 box in it. And it's winter and I'm wearing a big waist length north face with the fur hood and it's currently zipped down about 1/3. Making the Section below my chin where my jacket opens where the zipper part starts. great real estate to hold tings that my hands couldn't. And to do it in after way that doesn't scream shoplifting as the item is gonna be and was totally visible. Again. I'm there spending money daily buying lots of s**** I say hello to most staff because we're such familiar faces. Why would I rob them randomly. I simply placed the two 4 packs of regular sized bulbs and put them in my jacket like I mentioned. But not in the "I'm hiding this where no one case see it and doing it sketchily." It was literally hanging out the top of my jacket and was visible, on purpose, as I didn't want that misconstrued. It was a large north face with the fur hood and it was unzipped about 1/3 of the way to help you envision the situation. So I grab shaving cream and I am holding that and start towards the aisle for the next item when I hear "so you gonna put all of it in your jacket to steal it or what?" As I turn around thinking wtf this can't be happening. This lady Is trying to shame me when I acted in a way that was the farthest from a shop lifter. (Plus why would I shoplift from a store I got most de). Oh and after he rude comment she made a call on the radio bacislly reporting me as s shoplifter. At this point she's at the make up counter. I put down the bulbs. And cream and I say "lady, you are an a****** and you just lost this store servesk thousand dollars in revenue in the next year." CVS is my spot now. So far so good
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September 2016 by Matthew Robinson
It's super hard to find, and there are no signs what so ever.
