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November 2023 by Alie Wagner
Jackie Wrencher was the most incredible and helpful sales associate I’ve ever had the pleasure to interact with. I was looking for clothes for work since I recently started a new job. I grabbed a couple of things I liked but Jackie worked her magic from there. I wasn’t really sure what I was looking for but she pulled a bunch of outfits for me to try. I was glad that she wasn’t only pulling stuff from the normal racks, she was suggesting items from the clearance rack too. I ended up only buying things that she had pulled for me and I couldn’t be happier with my purchase. All of the staff at the store were polite and professional but very welcoming. I am normally an online shopping type of girlie but having such an amazing experience here, makes me willing to come into the store to shop in the future.
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December 2022 by Barbara K.
Sharon was amazing with a great sense of style. She hunted down the size I needed and had it shipped to my home. Great shopping experience!
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September 2021 by Jordan Large
Literally didn't even get to browse before the sales associate told us that we wouldn't find what we're were looking for "in all of chicago" going further to look me up and down and told me to "use the app on my phone to find something on Amazon. "Would not recommend.
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August 2021 by fudgeknocker TV
Literally didn't even get to browse before the sales associate told us that we wouldn't find what we're were looking for "in all of chicago" going further to look me up and down and told me to "use the app on my phone to find something on Amazon. "Would not recommend.
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October 2020 by Cynthia Loza
Always great shopping at WHBM. Knowledge and very helpful staff!!
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January 2020 by Marisa Munoz
Excellent customer service. I went in to purchase jeans which isn’t a fun process for me and the two sales women (on Dec 19, 2019) that helped me were wonderful. They went above and beyond to help me find the right size and cut.
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January 2020 by Lise
This place has a select niche customer. I am not that customer.
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July 2019 by Drama Queen
Great customer service wish they carry more petite size in store
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April 2019 by Danielle Braun
This is one of the few stores I can find nice work clothes that fit me. The associate who helped today was very friendly. I definitely recommend this store if you're looking for quality clothes.
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April 2019 by Janette B.
Great customer service! I have a hard time finding pants, but Porcha and Takasha were so helpful. Thank you!!
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January 2019 by Toni Perkins
Awesome fashion for Fashionists's
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November 2018 by Willow Wolfe
Good professional options at a reasonable price.
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May 2018 by Rusty W.
Was looking for a dress to wear to a wedding. I was greeted upon entry but then nothing else. I had a few outfits to try on and no one asked if I needed a room but other customers were approached. I circled over to the fitting room and still no one approached me, I had to ask a salesperson. She said they were full and that was it. I walked around some more and watched as customers left the fitting rooms but still no one looked for me if I needed a fitting room. Hence, I left without trying on the clothes but I did find an outfit at another store.
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May 2018 by Denny E.
Love WHBM but had a bad experience. When I was being rung up by the manager my tote bag was right on the counter next to the items i was paying for. As I did not want to pay the city of chicago tax for a bag. She rung them up shame on me for not looking at the detail at the bottom and she automatically charged me .07. When she turned around and handed me a WHBM bag with my goos I figured she was giving to me free since she NEVER asked if I wanted to be charged .07. forget the fact a big canvas bag was sitting right on the counter in front of her. When i asked if the bag was free she said no it was .07. Asked why she would have just charged me when one was sitting right on the counter and she said , well i just figured. Figured what? Than made a big deal that I would be upset and said she would find .07. Not the point, i spent several hundred dollars 07 is not going to kill me. She should have asked! Poor customer service especially being a manager.
