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July 2023 by Dooble R
Been coming here for a long time now, and they know me. I provided them with my correct credentials, filled out a deposit form, and gave them my cash. They ended up depositing it on someone else’s account…my financial stability has been greatly affected because of this.
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February 2023 by Romel Campoverde
NEGATIVE 4.5, not 5, because at least i got my moneyGoogle needs to implement a negative stars system for locations such as this... This is the second time I've had horrible customer service by the tellers and the manager at this location I been to so many others and have not had this experience. They made me feel like they had invaded my privacy. I would love to put detalles, but it is too much. The worst thing is no apology their reply is every branch is different... but I will take it out with the company on Monday
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July 2022 by Glenda Maldonado
WHAT BANK ONLY HAS 1 BANKER?! For them to leave early, POOR CUSTOMER SERVICE. AVOID THIS BRANCH, NOT FULLY STAFFED!
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June 2022 by Alex Gutierrez
Why yall lock the doors for the atm. Trash bank
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June 2022 by melany vasquez
Great service people very nice
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May 2022 by Ron Nordgen
The banking application does not work properly. It took hours for them to find my deposit not one apology!! Terrible service junk app
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May 2022 by Marco Arredondo
Terrible customer service. Unfortunately there’s no -5⭐️. Because it’ll be the correct rating.
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May 2021 by Mz. Fefe
Service nice but they refuse to let anyone in the bank. The lobby is very small and the security guard is rude.
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June 2020 by Whitney Walker
I always have bad experiences here. The tellers are literally there just to punch a clock and get a paycheck. Today I deposited money into the atm and got a message saying, "We cannot accept all of your bills". The atm never spit the money back out so I asked the teller for help and he shrugged his shoulder saying that I'll have to wait until the morning. NO help, no assistance, no nothing!
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June 2020 by Tobias Joso
Very bad experience with the teller. Wouldn't except my current VALID ID because they did not trust me. Even though I've been there multiple times to write a check. Very poor management.
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June 2020 by Lorie Jones
Great customer service. I love this bank, they support the community.
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June 2019 by Jose Guzman
Amazing customer service. All the team members make me feel very welcomed.
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June 2018 by Laura DiGiacomo
Great service with friendly people. This bank is a great asset to Pilsen.
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June 2018 by De Colores
I love banking here! Wintrust gives back to the PILSEN community at any chance they get. They help create wealth within our community and it also helps that the staff is super friendly.Sinceramente,Sergio y PriscillaDeCOLORES
