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October 2023 by Cortez Walls
I’m really satisfied with the work that was done on my car they did a great job.Service: Painting
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October 2023 by Samantha Gill
I went to this shop because they were able to service my Hyundai that was stolen/severely damaged. The shop kept me up to date on when I'd expect to get my car. Overall the customer service there is by far the best I've experienced when it comes to car repairs! Easy process with Crash Champions!
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October 2023 by Fernando Falcon
Great customer service and Jennifer is an excellent front person to meet and her to handle all your paperwork and inspection of your vehicle. I felt like I knew her and the return was very fast an I was very pleased with the quality of the work done and the paint finishServices: Exhaust
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October 2023 by Southsidecubsfan1
Well, where do I start. To solely claim that my car is complete so that I receive surveys on their service and I have yet to receive my car back, that now has been there for over a month says it all. To have been given a completion eta of 90 days 48hrs after dropping off the car due to a piece being on back order and I with one phone call, in 10 minutes while at work found the missing piece is the only reason I was able to avoid them potentially keeping my car for 90 days. The fact that now I’m paying out of pocket on my rental car due to my insurance covering for no longer then 30 days because crash champions has yet to finish my car is ridiculous! NEVER recommending any of their body shops around town.Services: Exhaust
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September 2023 by Matthew Z.
Just picked up my car after a week in the shop. Panel is clearly misaligned. Body shop rep acknowledged and told me they would fix and will send me an email. Looking through the yelp photos apparently I'm not the only one. Haven't received an email. I have to bring in another day. This is after I dropped off the rental car. What a joke....still waiting to hear from them.
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September 2023 by Brenda R
I was very happy with the service I received; the transparency the Service Advisor gave, by keeping me updated concerning repairs to my vehicle. The outcome of the repairs to my ride was beautiful.
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August 2023 by J Smith
Note if you’re not mechanically inclined or if your knowledge of cars is limited prepare to be taken for a ride!The incompetence of their client contact Stanford, is abysmal. I’ll give it to him. He is a very pleasant man…but not once, but twice he called me to pick up my car post-accident of which the other driver’s insurance was covering…first time I come to pick up my BMW 650i there’s a gloved thumbprint and black plastic chips dried in the paint… they fixed it after clearly not inspecting, are doing any type of QA process for the clients. So I wait another two weeks. Got a call that my car is ready… I’ll leave the driveway and immediately to check engine light goes on and throws major errors…AGAIN ZERO QA process. Crash Champions marked my car is picked up and then fight with insurance about fixing what they never fix in the first place. Stanford boldface lied to me several times on the phone. All these lies were caught out once I talk to insurance, and they gave me the context of the conversation with them and Stanford. Avoid at all costs. Stanford doesn’t take accountability and clearly this Crash Champions has zero quality assurance processes so if you want your time wasted, definitely go here.
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August 2023 by Jourdan S.
Note if you're not mechanically inclined or if your knowledge of cars is limited prepare to be taken for a ride!The incompetence of their client contact Stanford, is abysmal. I'll give it to him. He is a very pleasant man...but not once, but twice he called me to pick up my car post-accident of which the other driver's insurance was covering...first time I come to pick up my BMW 650i there's a gloved thumbprint and black plastic chips dried in the paint... they fixed it after clearly not inspecting, are doing any type of QA process for the clients. So I wait another two weeks. Got a call that my car is ready... I'll leave the driveway and immediately to check engine light goes on and throws major errors...AGAIN ZERO QA process. Crash Champions marked my car is picked up and then fight with insurance about fixing what they never fix in the first place. Stanford boldface lied to me several times on the phone. All these lies were caught out once I talk to insurance, and they gave me the context of the conversation with them and Stanford. Avoid at all costs. Stanford doesn't take accountability and clearly this Crash Champions has zero quality assurance processes so if you want your time wasted, definitely go here.
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August 2023 by Khan Chan
All Crash Champion Staff were extremely friendly, and professional. Stanford took the lead role with my car repairs and was efficient and personable. I would highly recommend them!
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June 2023 by ovdchicago
Crash Champions did great work on my car. My rep, Edwin was great. He exceeded my expectations and highly recommended working with him when you take your car in.Service: Body & Trim
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June 2023 by Fernando Cisneros
I will start by saying do not go here. I went for a roof repair due to weather damages and when I picked my truck up it had other damages. The paint job on the roof was poorly done, the roof railing was loose, the doors had chips as if they just swung doors open without paying attention. The passenger door had a gap, meaning it was not aligned correctly. The windshield wipers has paint splatter. The screen was pixelated with poor resolution. They’re response was you have lifetime warranty so come back and drop it off so we can fix, like we just have spare time to do these things. If you have other options, seek those before coming to this place.
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June 2023 by Susan H. Shapiro
This is my second experience with Crash Champions (different cars). They were great the first time working with my insurance company and the car was perfect when I picked it up. This time, not only was the repair perfectly done, but it was ready well before the expected time. Nice people. Great work.Service: Body & Trim
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June 2023 by Mahitha T U
I used their service to replace my car mirror.They did a great job in fixing it and also delivered on time. Keeping me posted on each update was just awesome. Overall I am satisfied and would definitely recommend
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June 2023 by Jeff A.
I had Crash Champions service my vehicle for collision repair and it was an experience from hell. First it took three times to get appointment scheduled. Second work was scheduled and vehicle dropped off for repair. Delivery date delayed by five days of original date. Picked up vehicle car was in sort of working condition except the mirror. Now the mirror installed was wrong mirror. It took another month to get right part. Service vehicle take 2 and now the mirror installed does not work with basic vehicle safety checks never completed. This company takes no pride and quality in craftsmanship communication customer service and delivery. I will never use Crash Champions ever again. They may be what insurance companies like but it was big time suck and overall very crappy business transaction.
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May 2023 by Philip Krynicki
I wanted to be sure to give this business a shout after using them to repair my stolen catalytic converter. They took in my car the next day after I called, and had my car fully repaired within 48 hours. Overall I was pleased with their communication and the quality of their work. I saw someone complaining in another review about the fact that they could possibly send your car out to another repair station, but I don't see that as a problem. They sent my car to a muffler shop for the repair, but they were clear about that right away and I'm happy that they sent my car to a specialist. Highly recommend this place!
