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January 2024 by Henna M.
TW: racism I have never taken time to write a review for a restaurant, a department store, or any other place in my entire life. It breaks my heart to leave this review for a small business, but I am doing so for the safety of our neighborhood and community at large. I live right across the street from this store and I have two cats. One cat recently went to the ER for a suspected urinary blockage and I popped in the shop for the first time a few weeks back to see if I could get him some liquid form of treats so that he could enjoy them while he is recovering. In the first 10 seconds of me entering the shop, I was greeted by an older man with a beard (assuming he is part owner). He asked what I was looking for. I asked him if they carried those cat go-gurt type treats (i.e. Churu). I didn't even finish my sentence before this man went off on me with a very derogative and racially motivated rant about how those types of treats are "made in Taiwan" and "if they're made in Taiwan they're basically made in China" and he doesn't carry them in the store because "who knows what the Chinese people are feeding their animals because who knows what they're feeding their people." I was dumbfounded. My jaw was on the floor. For reference, I am a white woman. This man felt safe enough to spew hate and go into racist rant thinking I would receive it and agree with him. I picked my jaw up off the floor and straight up told him that I don't agree with him and he should not be saying those things. I wasn't even in the store for 30 seconds! The ignorance, the superiority complex, the HATE that was spewing out of his mouth...absolutely abhorrent and shameful. This is not a safe place for marginalized folks and I will never return to this store. Sir, please educate yourself and do some inner work to combat your own active racism. 0/5 stars
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December 2023 by Leona P.
Absolutely the best pet supply store in Chicago. The owner is knowledgeable and will cater to your pets' needs. His recommendation for a specific kind of cat food was the only thing that made my cat lose weight (after visiting 3+ vets and none of the prescribed diets worked) I recommend this store to everyone.
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October 2023 by Shadai Kristabel
owner is very nice and knowledgeable plus has quality products. he didn’t have what i needed in stock but took my name and number to update me if he could find what i needed which i thought was very sweet.
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August 2023 by Yvette Magallon
This small owned business is great. He has quality products which is most important to me. He's open when most stores aren't, and he has specials, which I love, and you can earn rewards points . I drive the distance to support this store which appreciates my business.
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July 2023 by Krishna Avva
Awesome place for pet supplies. The owner is very friendly and shares significant knowledge freely. He remembers his customers well and provides suggestions specifically for them. His treats are always welcomed by our dog ?
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July 2023 by julia shklovskaya
Good vibes here! My doggo Max takesme here all the way from west town cause he knows the pool is out!The owner always makes us chuckle and gives Max plenty of treats.
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June 2023 by Robert Brown
Owner absolutely loves animals. Will always steer you in the right direction for products.
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June 2023 by Young Chang
Owner is super friendly. He recommended a dog treat that is now a new favorite!
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May 2023 by Ela Lena Maggio
The best place around. Joshua is welcoming, friendly, helpful and so knowledgeable. Great products and the cutest pups around. This place is a must go!! Thanks so much Joshua.
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March 2023 by Ashley Grosh
The owner of this establishment is genuinely kind and humble human being. Not only is the store well stocked and inviting, but this guy makes you wanna stick around because he's so interesting!
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March 2023 by Kevin Lada
Saved us when we ran out of food. The owner was friendly and helpful with his recommendations. We'll be back.
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February 2023 by Kimmi M.
Stopped in after lunch to get our pup something for leaving her while we went to lunch and the owner is so kind! Got some really interesting treats I haven't seen anywhere else and our dog is super happy now. Can't wait to being her back and pick out some new treats and toys.
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January 2023 by tara hulka
I stop in this hidden gem occasionally when I'm in the hood to pick up some food and treats. Last week the owner saved our lives when we desperately needed doggy boots. He recommended we bring our pup with to properly size her paws. We are glad we did. He took the time to show us the right way they should be put on and then watched us do it making sure they were on correctly and tightenough. The boots are great quality and have worked perfectly for our gal. We even left with a new jacket as well. I highly recommend supporting this neighborhood business.
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October 2022 by Janet
The owner of the shop is the coolest and friendliest guy and really loves dogs. Great quality stuff, I cannot get over how long it’s taking for my 10 month old pittie to chew down this bully stick!! The ones from the big stores are gone in a few minutes. This is the bully stick I have been waiting for. Can’t find it anywhere else. He’s always a big help every time we come in and we are always happy with our treats and food (and prices!). Don’t waste your time going anywhere else. Also he’s open late!
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October 2022 by Alex M.
Favorite pet supply store in the city, always helpful and knowledgable when picking up food, treats, chews... Don't shop anywhere else
