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April 2024 by Shariq Siddiqui
Love Zara
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February 2024 by Dave Karwowski
Looking for white jeans for my wife. Nothing.
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January 2024 by Matt McGurr
Love Zara. Only reason for the 3 is the employees were rude and dismissive when I asked questions for a new years outfit.
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January 2024 by Chintan Shah
Very unorganized store. Long waits for checkout.
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January 2024 by Brad Woodruff
My wife is very fond of this store and they did not disappoint. Went the day after Christmas and even with all that time-of-year-chaos, the staff was very friendly.
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January 2024 by Nice Meeting
My daughters love this place and I even found some pieces ❤️
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January 2024 by Mat Crew
busy, chaos, good pricing
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December 2023 by Pat Mendicino
If you are 18 to 30 and don't want to spend a lot of money to look like you did this is the place
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November 2023 by Alan Hogan
Great cost effective clothing for younger generation
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November 2023 by Sierra Johnson
This was a good clean store but the customer service sucks! Like the cashiers are so unengaging and unmotivated and it gives off a weird vibe. The cashier was almost mean and cold to me when I was in the line ? That’s not cool. I would recommend this Zara to get better employees to make the shopping experience better for the customers.
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November 2023 by Charles Hays
They need to have a place for Husbands to sit while wife shops. Also they sometimes leave euro price tags on their items. Be careful it may look cheaper until you get to the register.
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October 2023 by Ahmad Sabir
The store has nice collection but be prepared to wait for at least 30 minutes to get into a fitting room and another 45 minutes for the checkout at the cash counter
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October 2023 by Katarina Katic
I love Zara, but 0 for the service in this store. I asked 3 employees and one manager if they can give me a shopping bag since I simply can not hold shoes and clothes in both of my hands and shop around, the answer was plain NO. If you do not hold shopping bags like before, at least offer a regular bag that you will sell me anyway at the register, and if you are already looking at me struggling and how everything is falling from my hands. I guess higher management should revaluate who they hired, and who is running the floor for them. Best of luck to you with the team that you currently have!
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August 2023 by Clara
I stay 3 hours away from Zara and decided to stop by Zara at Michigan ave in chicago this weekend as I was traveling. I got a lot of stuff and couldn’t try the pants because it was 20 minutes before their close time and they had closed down changing rooms. Cashier assured me that if I reach out, they would create a return label for me to mail the things.Upon arrival at home, I realized that the sizes were too small and I called the customer service only for them to tell me that the cashier didn’t know what she was talking about and they can’t help me return if I purchased in store and the only option would be for me to go there in person. It’s very unprofessional for people working for the same company to have different opinions and for them to treat customers nicely only when they are buying and never when returning things.I won’t be buying again after this experience
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August 2023 by Raymond A.
Friendly staff out of all the ZARA stores I shop at, this is the one. Plentiful sizes are actually not sold out. The line tends to go quickly.
