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“Molly Holloway was instrumental in getting my bank account back on track after my phone was hacked. She was a godsend for the Veteran whom was caught up in a scam that nearly caused my demise! I’m truly grateful for Molly and the Staff here at Banterra! Many thanks😊”
“Quaint yet professional small town bank with a lot of benefits! $20 refund on ATM fees per month, no service charge on accounts if used frequently. Overall a great experience. Thanks for another excellent year. Many many more”
“The emoyees here have always been a great help to me. Very professional and do their best to do their jobs. They helped me get my credit from bad to good in no time! I appreciate this bank and will continue to use its services forever! The US Bank app is also a pleasure to use.”
“They have good banking options. The employees are always nice, and even remember your name! If you have any issues, they will get right to the bottom of it. Problems get solved in a very short amount of time. I only dislike one thing about this bank, and that is you can only withdraw cash out of the ATM in increments of $20.”
“This is a great bank and they really stand by the customer. I've been hacked a few times on my debit card and they always make it right. The free checking is great and they have tons of locations. Very pleased with this bank. 5 stars. Highly recommend”
“Always a warm, welcoming atmosphere when I visits the West Frankfort branch. The ladies are all really knowledgeable and helpful whenever I need help with anything. They go out of their way to make their customers feel valued.”
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“I had my wallet stolen and it contained my debit cards and check book. The process to start a new account and get new debit cards was quick and easy. They calmed my nerves in no time at all!!”