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February 2024 by Clarissa “Lisa” Medina
ATM is not 24 hours, will have to take my business to other banks around the area. Just sad
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January 2024 by katie gutierrez
Horrible experience, walked up to teller because she was free and she started yelling at me, mind you the bank was FULL, told me to walk back and stay in line. Thank god she didn’t take care of me.
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December 2023 by Danny DTG
this location is everything bank of america stands against, manager NEVER there during working hours so we cant do wire transfers, atms always closedwhats the purpose of it? dont they pay rent or something ?
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October 2023 by Kevin Gutierrez
Atm don’t work after hours. I guess bum Cicero lost those privileges.
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September 2023 by Ken Cardenas
Atms are 95% always out of service. Entrance to get into the lobby ATM also never works.
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September 2023 by Kevin “Corn Boi” Gutierrez
Atm don’t work after hours. I guess bum Cicero lost those privileges.
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August 2023 by Pedro Pioquinto
ATM never available trying to get in on lobby doesn't work either. I may switch bank again.. I need to deposit Cash never available.. poorly...
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June 2023 by la fresita gh
The worst service they made appointment for us but nobody we're available I waited 20 minutes ? I will never come back to this location
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May 2023 by Dominique Saffore
I guarantee you that one of the 3 drive-thru ATMs at this location will be out of service during your visit && I guess customers can no longer access their money after dark as the ATMs were off && card access disabled for in-store atm use??♀️
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April 2023 by rodrigo osornio
They disabled 24hr ATM's for some d*** reason. Now I have to wait until 9am for the machines to work. I can't go inside because the doors are also locked until 9am. Why? Bring back 24hr ATM's!
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March 2023 by Juan Garcia
Outside ATMs don’t work on weekends.Horrible customer service.You go to a local branch for service and they refer you to the app.Which is worst since you have a wait long hours before getting a response so they can tell you no
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February 2023 by Velicia Williams
I went to this location at 2337 South Cicero on 01/26/23, I was disturbed by the tellers behavior.My mom who is a senior went up to the teller to make a transaction was asked for her PIN number. I told my mother no, do give your number to anyone. The teller looked at me and began to process my mothers request. She put the withdrawal request through the money counter twice . I saw a transaction receipt in the tellers hand , but she did not include it with the funds.Please make sure your loved ones are not giving out account information to anyone including tellers at banks. And they are leaving with all receipts for transactions. I have never had an experience like this at Bank of America and was very disappointed to see it happening.
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November 2022 by Helen Samperio
I wouldn’t even give it 1 star, but this location is just super unorganized, their teller service is constantly down, and when you come to do a deposit believe you’ll be here in line for over 20 minutes because they only have 1 teller on, which let me not mention this individual is SUPER slow. Horrible.
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September 2022 by Sunlight C.
Saturday morning. 2 tellers - maybe 3 as someone is floating in the back. I've bee here 4 20 minutes in line. 7 people in front, 7 in back and 4 people waiting to speak to banking staff in the offices. The office person very personably asks if folks are being helped. Everyone very personably points to the line and she smiles and says okay. This is not #1 customer service as advertised....The amount of clients at 10:36 am on a Saturday cannot be a surprise......
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August 2022 by Tigger Ringo
Throughout the process of opening a bank account an employee named Natalie, helped me out a lot and made the process easy. Thank you Natalie!!
