Breakthru Beverage Illinois is a well-organized and friendly business that handles deliveries efficiently. The staff is courteous and helpful, with some employees speaking Spanish to assist customers. The facility opens early at 6:30am, allowing for early arrivals and prompt unloading. Delivery procedures involve checking in at the shipping and receiving area, where doors are assigned and seals are broken before unloading. It is important for drivers to follow instructions about doors and not rely on GPS directions, as the entrance is through Cicero Ave near Walmart, not Laramie Ave. Once at the correct door, seals are cut, doors are secured, and trucks are unloaded quickly, often ahead of schedule. The staff is attentive, with a positive attitude and genuine smiles, making the experience pleasant. Despite some navigation challenges in Chicago and low bridges, the overall process is smooth, and delays are uncommon. Many reviews highlight the helpfulness of the team, the efficiency of the unloading process, and the welcoming atmosphere. Breakthru Beverage Illinois is recommended for its professionalism, good service, and organized operations, making it a reliable choice for deliveries in the Chicago area.
Didn't know we had an appointment, and they were kind enough to work us in. Very busy place.
August 2024
Everything is very good, good attention from the staff to unload, a Spanish-speaking comrade assists you with courtesy. The arrival is at the back of where the GPS takes you along Cicero Ave, through the alley that leads to the Walmart parking lot.
August 2024
The entrance to make delivery is through, cicero av. Turn to the side of the Walmart. The Garmin GPS gives it to you on Laramie Ave, and it's not that way. When they assign you a door, park at your door and they cut the seal and then you secure the doors and park well!!