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March 2024 by sam pan
Kim and Nancy are always a pleasure!
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March 2024 by Eddie Cortez
Great service
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March 2024 by Crystal G
Clean storage space. The associates are very nice.
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March 2024 by Mohammed Bsiso
Nancy was helpful she the best worker
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March 2024 by D
Always a pleasure!
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March 2024 by James Duddleston
Kim was very knowledgeable and happy to assist when I called to inquire pricing and availability of units at her facility. Thank you for a pleasant conversation, kim. ?
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March 2024 by Lorena Verde
Excellent customer Service. Always Welcomed with a smile.
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March 2024 by Maya Huerta
Nancy was the best!
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March 2024 by Nicole Martinez
Great customer service especially Nancy she helped out with everything and didn’t have no problems
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March 2024 by Bella Sandoval
Nancy is very helpful & made my experience smooth ! No hassle at all & is very detailed when explaining as well highly recommend asking for her when you go !
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March 2024 by Elizabeth Ruiz
Nancy is such a sweetheart! It's so good to see good customer service still being served these days. She was wonderful and very helpful!
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March 2024 by Todd Leckner
Very friendly and informative ?
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December 2023 by Nikki T
Nancy and Kim are wonderful! Always willing to help! They go the EXTRA mile for you! Extra Space has two wonderful employees! Thanks again Ladies!!
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December 2023 by Daisha Kendrick
Desi was a great help with my grandfather, he needed reassurance with everything and she made it easy for him to understand. Overall great service.
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December 2023 by D'Marco Alvarado
My boyfriend is renting out a unit on the first floor. I had arrived to the storage place for the very first time, had no place to sit down while my boyfriend was organizing the storage space. I sat down on one of our wrapped up couches as he organized the unit, Manager comes by while boyfriend is in the bathroom, and just automatically assumed if I was living in there just Because I was sitting down on a wrapped couch. This was my first time here and now last. Manager was very rude she said right off the bat without even asking any question "oh so you're on a couch" "I don't care what you say I know you are and there's a blanket so you're sleeping here"She then walks out talking a bunch of smack for no reason,so unprofessional for a manger to speak to someone like that without any proof. tells she then yells at me as she's walking off saying that my boyfriend can't renew his lease for next month and that she's the owner of the building and can do what ever she wants since she owned the building and her words. She kept on repeating Sergio can't renew his lease for next month, she had the audacity to just assume that I was living. Knowing she has never seen before in the building...I know this place has cameras everywhere, you also need a security code to enter per customer that shows log times. Employees and management are able to look up times that a customer enters and can go back to CCTV footage and check the time they enter and left. Someone needs to retrain this manager to do a better performance,you can't just assume someone is living in a unit just because I was sitting down, while he organized for around 5 hours since nothing was organized, this woman has no right to assume something without doing some backtrack and checking CCTV footage and access code times.I would also like a verbal apology from her for the way she spoke to me and treated me, since that's the very first time I showed up to this place.She verbally abused me and this is unacceptable.
