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January 2025 by john beran
I must start by saying I have low expectations of pretty much all banks, so I am ranking from this perspective. This bank is efficient and effective with its services. Customer service is pretty good, they seem to know how to handle uncommon requests in a timely manner, and they were welcoming and friendly.
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September 2024 by Makeeka Rutledge
I spoke with a teller by the name of Jenny, who refused to give me her last name. I needed to speak when th the Branch manager. I asked for her name, and Jenny gave me a name but refused to give me her last name, which I thought was weird. There are so many people with the name Sandra; I wanted to make sure I was speaking with the correct person. This made me think that , she would have someone call me, but it wouldn’t be the the person I needed to speak with. Bad customer service
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February 2024 by Juan Santacruz
The bank was alone and they still tell you to come back another day to open an account.... The pandemic left pure lazy people who no longer want to do their job
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December 2023 by Mayra Davila
Horrible they won't cash a check that was issued by fifth third bank and they can only give u 1000 back smh
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April 2023 by Horacio
Security guard nicest guy ever helping my grandma out of the car. Not sure about the bank but good customer service there.
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September 2022 by Miguel Villagomez
This bank and the one by Harlem need more customer service people on the drive through waiting too much for someone to take care
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May 2022 by Guadalupe Carrera
It's not open like it said!
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June 2021 by Michael Wainscott
Outstanding service! Very satisfied! Keep up the good work!
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May 2021 by liliana garay
I understand the rules but they really are not for the people. I am struggling during a pandemic and keep going negetive and they will not help to remove the fees. I have no choice but to close this account.
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March 2021 by Yessenia Chavez
Spoke to Savanna (I believe that was her name)and received horrible customer service. Didn’t feel comfortable asking questions.
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November 2020 by Laura Cordova
since November 2019 have been attempting to resolve my issues with the bank until the day I am unable to do so.
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August 2019 by martha Ramirez
Jennifer Sanchez was very helpful, knowledgeable, professional and friendly... Will definitely coming back again to this branch ... all my questions were answered and I was offered all assistance needed....Jennifer is a great asset to Fifth Third Bank - thank you
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July 2018 by Derrick Moran
ATM never works right!!
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July 2017 by Laura Blaylock
I will never come to this bank again and I suggest no one comes hear ever. I was told by the cashier or teller when I put my card through the machine just grab it causing my self who has a disability to get out and come around to front and go inside to get it back. Nothing was wrong with card but I was told by the teller some comes to open the box on Mondays and will mail it back. It's been 2weeks and no card was sent back. When I called them up they said my card was not in the box and someone should of called me but no one did. What is really crazy is What HAPPEN to my card. So now I have too call for another card to come in mail. PLEASE NOTE ONE COME HEAR. I actually want to put zero stars.
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July 2017 by Nicol lol
Nice emploies
