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September 2023 by Marycarmen Jasso
The owner was so nice & professional. My car wasn’t passing the emissions test but when I took it here, the owner fixed it and my car finally passed! He explained what he did, answered all my questions and was very helpful.
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September 2023 by Luis Aguilar
Honest repair facility, Cesar is awesome. Highly recommended 10starsServices: Carburetor cleaning
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February 2023 by PATRICIA Ayala
Did all kinds of work for me. I paid in full at time of service. I believe they don’t like me and don’t want to do business with me because I am white. All I get is an excuse that they are busy. Very disappointedServices: Auto exhaust system repair
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February 2023 by Gary M
Excellent service, very professional,,extremely fair pricing, very knowledgeable, staff is friendly, would highly recommendService: Steering & suspension repair
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August 2022 by Vivian Muff
I have always had a great experience at this shop. It is nice to get a detailed invoice of the repairs to your car before you agree to get the work done. The price of everything is on it.
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July 2022 by Robert Burns
We have had 2 vehicles serviced here for the last two years. The techs always make the extra effort. Thoughtful and thorough with customer service, communication and the work in the shop.They are worth every dollar.
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June 2022 by Jimmy Valentine
I cannot say enough positive things about this place. The owner Caesar is the best mechanic ever ! I trust him completely he charges fairly for excellent work and he keeps me where I want to be. On the road not sitting on the side of the road. I bring all of my vehicles to him and I don't ever mind driving from Carol Stream to Ogden boulevard in Cicero where his shop is located to have him service all of my vehicles. Also if you ever have problems passing the emissions testing his is one of the few places that the State recommends you go to to clear up any problems so you will pass. Everyone in his shop are good people. ¡Master's es el mejor taller de servicio automotriz en cualquier lugar! Manos abajo ! ??
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April 2022 by Melinda Touchette
Always friendly and a pleasure to do business with them. High quality work, with no “mansplaining” when I ask questions. I never feel like they are trying to sell me more repairs than I need. Bring your car here with no hesitation.
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December 2021 by Wanda V Utopia
I preferred this mechanic for the last 2 years before today's experience in which I walked out the moment Cesar said they couldn't start on my car until noon (it's 9am) because I didn't show up at 8 like we discussed in earlier conversation. Mind you I live in Aurora and Masters is in Cicero, a place I am 100% unfamiliar with and as a parent with early morning obligations on top of that. Anyhow the rude lady in the front acted as though she was bothered by me being there past 8am (their opening hour) and proceeded to tell me that because I didn't show up at 8 am I would have to wait until 12noon for any of the 3-4 mechanics there to even look at my car. My car did need several services completed including malfunctioned wipers Masters Auto Repair worked on a year ago... but with their shady response and hasty attitude acting like My old car was too much for them even after I've spent several thousand $ with them in the past 2 years the energy they gave had me flying out the door. I'm an empathetic person and when that energy doesn't reciprocate I know that bad will is a heart beat away.On a brighter note the mechanic around the quarter and his son managed to fix my wipers, replace my battery, alternator, and headlight in 2 and a half hours with guaranteed parts and labor at an honest price. I recommend Servins Auto Repair for friendly, reliable, and honest work that won't take all day and is transparent every single step of the way.As for Masters I will never come here again and I won't recommend anyone here either. Their loss was someone else's gain?
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September 2021 by Antonio Galvez
For long time i brings my cars to repair in this place
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July 2021 by Foeor
Honest pricing and good work on my truck. They are the real deal.
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June 2021 by Jaime Pelayo
Best place ever,see Caesar.
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March 2021 by Javier Soto
Always providing great service and vehicles getting fix, I recommend this shop.
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January 2021 by Manny perez
Accurate no b.s
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January 2021 by Julio Mendez
Great service. repairs were done quickly and cleanly. They are always busy, because their word of mouth is so strong. I used to own and operate auto repair shops for 25 years and they are the only shop I take my own vehicles to. I've sent them dozens of previous customers, friends and family and zero complaints.
