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June 2023 by Jathziry Rivera
Thieves stole my money, don't come here.
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November 2022 by Larry Wirack
Fast convenient place to pay my phone bill. Folks working behind and Connor are very nice and take care of you quickly get you in and out stop by and make a payment
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June 2022 by Victor Garcia
They offer options to spend less money
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November 2021 by Becky P.
I called the customer service number since the stores had already closed! For some reason, my American express card was not working. There was more than 60.00 in my account and they said it kept declining. They promised not to suspend my lines and did anyways! I talked to the American express customer service representatives a few times also and they said there were no restrictions on my card and it was definitely MetroPCS that was having the problem with their system!! I'm mad that they suspended my lines after they promised not to!!! Now I will have to into the actual store and be inconvenienced!!! The customer service is awful!
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January 2021 by Kuru Kuh!
Poopy place
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September 2020 by Francisco González
was helped greatly at 5713 Cermak rd. Jessica and Maritza made buying a phone a great experience. I left having full knowledge about my purchase and service. Will send all my family nd friends here.
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June 2020 by Leticia Pedroza
The employee is quite despotic at least with me since the way she addresses me is not that of a polite person, much less friendly.
The other day I went to pay and she couldn't help me because she was, according to her, very busy but it's not the fact but the way she tells you things
He couldn't charge me or didn't want to, it's not the first time he's treated me like someone who doesn't like his job. I just think I arrive normal and greet, expecting service from someone who is charging for it.
I hope his bitter face goes away because he is very young.
Good luck because I won't return to that store as long as that person works there.
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January 2020 by Pedro Oliver
Maritza help me out a lot on my purchase and she help me on transfering my contacts she was a good help
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January 2020 by Maritza Sotelo
Best customer service ever. The employee was super nice and answer all my questions. When in for an upgraded and she was very polite with even when beyond and more to help me out with my phone and all. Will definitely go back their with her. Love this type of service.
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January 2020 by Diduvina Lagunas
One of the best service i have ever gotten. Came from Texas and a friend recommend me their for a phone. Mari was the employee who attend me she was kind enough to help me out transferring all of my stuff to my new device.
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January 2020 by Rosalinda Rojas
Clean store, super organized, and overall great customer service. The employees are always helpful when answering my questions, and they always make sure everything is going good with my phone and service.
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September 2019 by Sifar
i would rate a 0 if I could. New employee. & she was really rude to me & my mother.. I have never received such bad energy from a person. She was complaining about how "bad" my phone was, she was making judgemental looks when i was obviously trying to get a new one. And to top it off she suggested a used phone she was selling personally. I was really upset personally because of the way she was treating us. I had gone back to my mom's car to get a paper my mom had asked, and when i got back apparently she told my mom to leave & was walking towards the car. We ended up going to another metro pcs because the service she was providing us was the worst I've ever experienced. we rather receive another service from another employee. This location is near me but now i have trouble since I'll have to be going to another one. The employee had black hair & wavy, somewhat long.
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August 2019 by Alakrancita Diaz
Very very happy with my service Gloria was a great help and very polite and kind I will definitely be going here and i recommend 100% ?
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June 2019 by EL Cochiloco
Walked in this location and was helped by Gloria She Helped me When No one else could. Happy she was there keep her in this location
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June 2019 by Alejandra Galvan
Excellent customer service keep it up !
