Pro Nails offers pedicures and manicures in a quick, first‑come, first‑serve setting. Customers say the staff is efficient and friendly, with some technicians praised for being thorough and tender. Prices are described as unbeatable: $26 for a pedicure and $30 more for a no chip manicure. The no chip polish is said to last up to two weeks, but a few clients report it falling off after a few days. Some technicians are noted as rude and providing poor customer service, especially the male technicians. Overall, the shop is appreciated for its value and fast service, though customers expect the quality they pay for.