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October 2022 by Hector Galarza
I had my buyer denied twice for a ITIN Loan. The first denial ,my buyer accepted responsibility for not having the tax transcripts ready. Once she received them, she decided to continue working with them since they have started her file. Now we get a second denial two days before contract close day just because her transcripts seem to show the taxes were filed late. Not willing to make any exceptions . There was never any genuine-heartfelt effort to help this nice lady after 2 appraisals and 2 termite inspection she had to pay out of pocket. ?♂️?
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September 2022 by freddy analuisa
Great people and good services
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December 2021 by Janice Landez
Very good Bank the best around
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May 2021 by jesus mejia
ATM not working right deposited some money and short changed me 20 bucks I call them but they ain't answer
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April 2021 by Marco Castro
(Translated by Google) Very bad service even with the lobe closed but the drive thru with too much waiting time the staff is very slow or slow for what I have experienced(Original)Muy mal servicio aun con el lóbulo cerrado pero el drive thru con demaciado tiempo de espera el personal es muy lento o lenticimo para lo que yo he esperimentado
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March 2021 by Sergio Mejia
These bank is the best for me ,They accepted ITIN to get a mortgage loan
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December 2020 by Bryanna Delgado
No customer service. Don’t bother trying to call. I called for an hour and got nowhere.
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July 2020 by Monica Arriaga
Horrible bank service time wise they take 15-20 minutes to get service the owner should consider Having more employees during work hours in the morning not only one employee taking several people given the fact that we have accounts in this bank we don’t have the time to be waiting half- hour to come and withdraw money. Don’t be cheap and have more employees working The drive-through section they only have two lanes open and one employee working.
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July 2020 by Windy City
Some one else has this bank.... not me
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August 2019 by Heriberto Carrera
Great bank
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May 2019 by Cristina Carmona
Disrespectful, full of attitude, and assumptions. Not even sure they understand the banking process. I understand this is a small bank but pls all banks are supposed to work the same.
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December 2018 by Janet Barban
Very courteous and great customer service
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April 2018 by roberto carlos carlin miranda
AHORA RESULTA QUE SI NO TIENES CITA PARA TRAMITAR UN PRESTAMO DE CASA NO TE ATIENDEN, PESIMO SERVICIO NO SABEN VALORAR A LOS CLIENTES..WELLS FARGO TIENE 100 VECES MEJOR SERVICIO PARA PRESTAMOS DE CASA!!
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May 2017 by Tlazolteotl Chikahuak
El servicio y trato al cliente es excellente.
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July 2016 by 7085100526 Islas
No me gustí³ el tratí³ que me dieron puesto que son personas estudiadas no saben tratar a la gente