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February 2024 by Iesha Martin
Shout out to Salvador
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January 2024 by LINDA SMITH
Hilda was absolutely a life saver today,took her time fixed issues,treated warm and kind very professional and knowledgeable about her job , overall great experience even though I was stressed,I feel better now thanks to her again, sincerely Ms Linda Smith.
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January 2024 by Nicholas Kriho
The staff here are superb. A big fat thumbs-up for this place, especially for (photo) Jeanne, who helped us painlessly dot the eyes and cross the tees in transitioning from the Nightmare of SomethingT&T. It's a pleasure to work with you, Jeanne! Thanks for your patience.It's also a pleasure to work with these guys over the phone without (listen up, SomethingT&T (yeah, right!)) "talking" to a bot and/or being put on hold, and/or being transferred from person to person. I know it's not much to say that we are happier with T-Mobile than we ever were with SomethingT&T, but these guys--especially Jeanne--have gone out of their way, above and beyond, etc. to help us out.Keep up the good work, guys!
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January 2024 by Jessica Ortiz
Drove an hour away just to get there at 7:20pm and getting told they are not taking anymore customers. They told me 8pm and store hours say 8pm. If they don’t want to work then they should go home instead of turning customers away well before closing time. Highly disappointed.
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November 2023 by Jose Gonzalo
Very attentive customer service I like it ?
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October 2023 by Glitter Sparkles
Horrible experience, had to wait almost an hour just to pay a bill and when I came in to finish a payment plan they charged me a $5 service in which I was informed by customer that the fee would be free and when ask for the sale rep name she refused, horrible service gave me racist vibes not black friendly
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September 2023 by Jɪᴡᴡʏ
Gaby was really patient and helpful. I recommend asking for her if you are making a purchase at this place.
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September 2023 by Alonzo Hardy
Customer service was great, manager Gloria was able to help me with all my questions. Thank you
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August 2023 by Giselle G
Do not order a sim before attaching a device. It took 6 hours to figure out how to attach a device to my account. Worst experience ever! Corporate was zero help!
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August 2023 by Oscar Gutierrez
Very nice and awesome store. Very nice workers. I mean it's tough but I guess they got to do what they got to do and try to Serve as soon as possible you know.
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August 2023 by Craig Gibson
Hilda was the best!!!!! The best employee ever in the store she helped me whole lot love the from her. Thank u
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June 2023 by Candice Crosby
Visited this location on 6/27/23 at 6:55 p.m. only to be told by GLORIA(assistant manager) that they weren't taking anymore customers due to it being very busy. I suggested putting a sign on the door that stated they were closed. She said they weren't allowed to do that. Then, I asked if she could call an alternate location to see if they could service me. She told me most of the locations were busy and probably wouldn't service me considering it was an hour before they closed. I still asked if she could call another location. She then instructed me to use a demo phone. I came in to upgrade my phone due to my screen being completely cracked. She was less than helpful. I would have expected more from her considering she was an assistant manager (GLORIA).
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May 2023 by Hunt Makaveli
Ms Gina was very polite and very helpful I really appreciate how you displayed compassion and support for my TMobile plan thank you
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April 2023 by Ms.Veracity1025
I visited T-mobile location and the customer service representative Oriana Was the most friendly professional kind courteous person I have encountered in a long time. She took time and attentive to here customer needs I would give here 10 stars if I could!!!
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February 2023 by Mario Emanue
Ashley really was the best salesperson ever met out of all the tmobile stores.she was friendly very very helpfulSo polite. She made me feel at homePlease give her a Hugh raise. She is the best and knows her business
