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March 2023 by Sergio S.
Worst customer service. Took almost 1 hr to get 3 doors down. Asked 3 persons. One cashier for the lumber yard. Insane
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February 2023 by Alexander Sullivan
Linda charged me for a cleaning fee on a carpet cleaner bc the inside was "dirty". All the units in the shop were also dirty.
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April 2022 by Marysa San
Today I went shopping at Home depot branch 2803 S. Cicero Avenue, Cicero IL 60804 And the cashier named Jasmin was very disrespectful to me, I asked for a price match the cashiers said no, then I asked for the manager Cindy Montiel and asked if they could bring me the correct bags of soil and the manager told me that they could only give me a full pallet, I said no thanks because I just needed 10 bags of soil, So then I proceeded to finish paying for the rest of my things. The problem was that the cashier turned her back on me and attended another client instead of me, I waited for her to finish serving the other client and when she finished I asked her if she could finish serving me, to which she very rudely replied: I have the right to serve who I want and who I don't want. Her attitude left me disconcerted, humiliated, in so many years that I have been shopping at Home Depot, no cashier has treated me badly. Another cashier, seeing what was happening, very kindly told me that she could finish serving me, which I thanked her for. The cashier Michelle was very professional and I really thanked her for her kind attention. Please, I would appreciate it if you would take action and send Cashier Jasmin to take customer service classes, for the good of the store and herself.
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December 2021 by Mommy V.
We had a great cashier Ms. Shericka, she made the experience amazing. She truly values the customers, she was so gentle and professional. I will most definitely be back thanks to her. She was helpful not like the rest of the teenagers that work in this facility that were just having conversations among themself instead of helping customers.
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October 2021 by Elizabeth I.
I don't understand why they have sales if they don't grant them. My husband went yesterday to purchase a water filter and it was on sale instead of paying full price which was $50. As soon as he goes to pay the water filter rings up full price and he asks a cashier lady but why if there's a sign that's on sale? She just states "oh well I guess it expired and someone forgot to take it out". Makes me wonder how many more fake sales are there in this place that they don't keep track off? Should of at least grant it because this was their fault.
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October 2021 by Bobbi Lyles
Location is good and the workers are friendly and very helpful!
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June 2021 by Ivi O.
Hello it is very upsetting that this company is not letting Eli have Saturday's off. She is very short and needs time to grow. Very unprofessional
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May 2021 by Larry Rosenstiel
I ordered a pedestal and sink. They were suppose to be delivered 5/12 and I still have not received the sink. No one will return me messages or give me more information. Home Depot, never again! I'm going to Lowes!
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April 2021 by Gabrielle P.
If you are searching for a place that offers materials for exterior garden designs Home Depot is the right store for you. There are plenty of high-quality materials with different brands. There are lots of items for gardening you can find. At an affordable price, you can single-handedly renovate your backyard into a garden. Building your greenhouse is not an easy task, especially if there are no materials you can use in your project. At Home Depot all your needs for creating a personal greenhouse are in one place!
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September 2020 by Colleen G Vincent
I left my wallet in the cart, called 15 min later and Ariel I, answered. She got my info, asked me to hold and within 2 mins was back on the phone asking my name for identity. She found it!! I got back and by chance she was the one who helped me in customer service. I am beyond thankful! I owe her literally so much. Thank you Ariel.
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August 2020 by Chas B.
I went to the store this morning and several associates were not wearing face covering. The girl that checked me out was wearing her mask around her neck. I will never shop this store again
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July 2020 by Sharon Brown
Customer friendly service.
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June 2020 by Jen G.
dont buy big appliances from home depoti ordered a brand new frigidaire freezer and it came defective ! didn't work at all! home depot refused my return ! i went to the company frigidaire and they said they'd send a tech out to fix it ! three visits later . one month later. still unable to repair it. ! now you tell me! when you buy a brand new freezer! do you expect it to work as if it was brand new?! and if it doesn't . you should be given a new freezer. not a "repair" patch up job ! if i wanted that i could've bought a used freezer. dont bother with either of these companies. they dont listen. they dont care.
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March 2020 by MrsTiffany LovingKeith Reed
great customer service I love the store
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September 2019 by Puerco N.
This store is false advertisement So I walk in to buy supplies for a remodeling project on my basement floor I seen a sign and the tiles on sale $20.62 a box. loaded up exactly 20 boxes And as I started to add up my amount to get ready to check out . So my calculations came out to $450 with tax and the total came out to be $744 I asked why the total came out to be so much The cashier then called the floor manager Maria she claimed to be many of the floor managers We spoke to her kindly about our issues She then replied in a rude manner as if we were stupid And said that we had the wrong item And refused to honor for the mistakes We were gonna just pay the price but with someone so rude for her professional position we went else where
