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February 2024 by William Gasaway
Great service. Fun to look at all the clocks.
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January 2024 by Roger Heck
Had a grandfather clock that quit working, called the Chicago clock company,it took a month for them to come down to Kankakee. They worked on the clock for hour and couldn’t fix it. Said they have to rebuild the mechanism and that would be $1100. I said no way.A month later I found an other guy that works on clocks locally he took the clock and cleaned and fixed the pivot point that was worn out and charged me $80. A true clock repair man is a lost art. I also got a guarantee for ten years.
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January 2024 by Greg M
Bad service.
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December 2023 by Kimberly Tate
I just bought the most beautiful wall clock! Thanks to Jay for listening and helping me with my purchase. Great customer service!
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December 2023 by Frank Sylvester
Been here a few times . Very nice people who know what they are doing . Reasonable, quality work .Very cool store
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December 2023 by Carol Moore
Great service to keep our clock running beautifully for many years.
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November 2023 by Kelli Smith
Very pleased with the unique wall clock we bought.
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September 2023 by Robert B.
I brought in a Jefferson Golden Hour clock for an estimate. I knew what the issue was. The glass needed to be glued to the gear ring. When its not attached the clock will run fast. They told me that it was a $325 job and I would need a new motor since its running fast, tension springs and friction pads and it would take 3 weeks to repair. You can purchase a reconditioned one for less that $200. I paid $75 for this one. Thankfully I educated myself on the 1953 clock before I went in and decided to try and do the job myself. I spent $30 on the glue. (Special 3M 847 adhesive.) Since I was going to try the repair myself I ordered new parts that go in the chapter ring. The tension springs $3.50 friction pads $1. There was nothing wrong with the motor it was noted in the base that it was replaced in 1979. The clock ran fine only after about 24 hours it would be about 10 minutes fast because the glass was just flopping around in the frame. If I needed a new motor its a $53 part. Thanks to YouTube I opened it up and did the repairs myself in about an hour and a half. Did some minor cleaning on the chapter ring because the previous owner lubricated it. YOU NEVER LUBRICATE A JEFFERSON CLOCK.. Its keeping perfect time now. Take the time and educate yourself before you look into repairs. Chicago Clock has some beautiful clocks in their showroom. The young lady at the counter was nice.
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August 2023 by Sandra Locascio
An amazing selection of all varieties of clocks on display. Great service team to take care of your clock needs and services. Love my clock and the team at Chicago Clock Company.
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August 2023 by T
Friendly staff but they are not knowledgeable about watches. Good for battery replacements and other simple repairs, but if you need something intricate done, go elsewhere.
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July 2023 by Ron Lazar
Beautiful place! With amazing clock's! For sure you find perfect clock for yourself!
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May 2023 by Dan B.
Jason replaced the works for our 40 year old Pearl Grandfather Clock. The Hermle movement works just the same as the old one and is keeping perfect time. Jason is a real professional and I highly recommend Elgin Clock. We look forward to many more years of enjoyment.
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March 2023 by Joe Max
I stopped to get a watch battery replaced. But not only do they change batteries. They also sell beautiful clocks. And other watches. It was a COOL place. ???????️?️?️?️
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March 2023 by Elizabeth C
Very nice staff and a wonderfully diverse selection of clocks. Plus they fix clocks and watches and replace watch batteries.
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February 2023 by Marmee March
For an antique electric clock, they would have gutted it and put in completely new, electronic parts with a speaker to play a recording of the chimes, instead of repairing the mechanical pieces; for a high price, too. At least the salesman was up front about it. No thanks.
