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September 2025 by Emma Stott
My husband and I just recently moved to Chicago from California and needed renters insurance. Kelsey was quick to get us the policy we needed and was a pleasure to work with!
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August 2025 by Cat Woods
I needed to find insurance quickly and Kelsey was so quick to answer my questions. If she didn't know the answer it didn't take her long to research and get back to me. While not entirely a factor in my decision, I did ask about Jason's and team involvement in their community. I received an impressive list of how they support their community. Thanks for giving back!
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July 2025 by Denise Crutcher
Very responsive, does a good job explaining information.
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July 2025 by Jessica Gaddy
Jason was great explaining everything to me on all our policy’s. He stayed late and made sure all my questions were answered took the time to explain them. Thank you
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July 2025 by Kevin Babin
Great fast service at an affordable price. I enjoyed setting up homeowners insurance that made me feel comfortable with the price as well as the service it provides.
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July 2025 by Stephanie Harris
Jason your team is INCREDIBLE! Responsive and professional! Kelsey deserves a raise! Top notch service 😊
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July 2025 by Dennis Reed
I've had state farm since I was 16. When my rep retired a few things changed and I found myself searching elsewhere. I was please to come back to state farm when jason frantz office reached out to me. They have been there for everything I need and even check on me from time to time in a good way.
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May 2025 by Cynthia Hunt
Kelsey was so helpful and got me great rate on all of our vehicles.
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April 2025 by Jay Barth
Jason was quick to welcome us to his office and schedule time to review our policies and needs. He met us where we were with the type of service we wanted. His team also stayed a few minutes late to serve as witnesses for some non-insurance forms we needed to sign. Great overall experience
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April 2025 by Jim Forrest
Working with Kelsey was a fantastic experience. She was extremely professional, knowledgeable, and took the time to explain all of my options clearly. I never felt rushed or pressured—just genuinely supported throughout the entire process. Kelsey was incredibly thorough and made sure I had the coverage that fit my needs perfectly. A true pleasure to work with, and I highly recommend her to anyone looking for a trustworthy insurance agent!
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April 2025 by Kimberly Champion
Jason and crew are very helpful and easy to work with. Would recommend them to anyone.
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March 2025 by Joshua Jackson
I’ve had a wonderful experience working with my State Farm agent, Jason Fratz. They have consistently gone above and beyond to ensure that all my insurance needs are met. Whether it's explaining policy details, finding the best coverage options, or explaining the claim process, their expertise and professionalism shine through in every interaction.
What I appreciate most is their personalized approach—they take the time to really understand my unique situation and provide tailored solutions. Communication is always prompt and thorough, which makes managing my insurance straightforward and stress-free. I feel confident and secure knowing that Jason Frantz and his team are looking out for me.
If you're looking for an agent who truly puts their customers first, I highly recommend their office. Thank you for your outstanding service!
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September 2024 by David Gesell
I switched to State Farm from All State about 2 years ago and it's been the best experience ever really. Between State Farm, Progressive, GEICO, and All State, SF had the best rates for me. I have 2 cars, a motorcycle, a camper, my house, and even mortgage insurance all through SF and it's still cheaper than what I was paying on only my 2 cars before. Customer service is always spot on. Very prompt, and able to help me everytime. Clinton is lucky to have their own SF branch locally. It's nice not having to drive to Bloomington or Decatur. I also know numerous people whom work for SF and say it's a great company even from the inside. That's hard to find nowadays. I won't be switching anytime soon. Thanks!
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September 2024 by Mark
The fine staff at this agency quickly processed my insurance transfer from another state. Everything was handled very well.
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September 2024 by Odell Dubson
Super helpful and friendly. Made sure I was covered with the policies I needed. Highly recommend Jason for all your insurance needs!! ????
