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November 2022 by Clayton Schardan
Always a great time at the shop....very helpful
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April 2022 by Brandy Mueller
Amazing people in this store. They were very polite and quick. I bent my wedding when I slammed my finger in a door and they were able to fix it very quickly as well as adjusting the size. It was much appreciated and I will definitely be back.
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April 2022 by Gina Bozza
So in response to the owner's response to my review, you are saying your wife was having a heart operation and you were at the store?? Not there WITH your wife? My review should be the least of your worries. I'm sorry.A few mornings ago i stopped in here with some jewelrry and watches. I had some pieces I wanted to have fixed, some I wanted to have appraised and some I was considering selling. I picked this particular jewelry store after considerable research because their website said they offered all of these services. (Side note: I stopped on a day I had left the house quickly to pick something up which happened to be right near this store. Since I left suddenly, i was wearing sweats and had my hair pulled back.) From the moment I walked in, the gentleman working there was abrupt and less than helpful. In fact, his behavior made me feel unwelcome and he seemed annoyed that i was there. When I asked if they did appraisals, he quickly said no. When I asked if they repaired watches, he said not really. Whe i asked if they bought jewelry, he quickly said no. Since their website says differently, I can only assume that either he was judging me by my appearance or their advertising is all lies. Either way, I will never go to this jeweler again or recommend it to anyone.
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August 2021 by Clark Abrpi
Great deals and the best service around.
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July 2021 by Marlo Hutchinson
This Jewelry store is Amazing! I went to 4 other jewelry shops and it didn’t even come close to the customer service here. I highly recommend this place over any others. The selection he has in his store is breathtaking. This is the best jewelry store I have ever bought anything from.
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February 2021 by Lindsay Koch
I received excellent service at this jeweler. My ring was resized perfectly from initial fitting/sizing to finished product. Mr. Biegert is a full service jeweler, and obviously very knowledgeable. He also did an inspection of an old watch of my husband's and when he was sure he could not repair it himself, offered us the contact details for someone who could. I was so pleased with the service and pricing here that I ended up buying some earrings that I will treasure forever. The store is easy to find, and parking is available very nearby (within a block).
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December 2020 by James E.
I'm only giving this store 1 star because I have to. I went in today & wanted to see a ring. I'm recently engaged & getting married March 6th. The lady told me shr can't let me hold the ring. I said how can I buy it if I can't see it on my finger? Again, she said I can't let you hold the ring. I asked her does she let white people try on rings & she told me yes. UNBELIEVABLE!!!!!! She spoke truthfully & too soon. I could see all over her face that she knew she had messed up. As I walked to the door she then asked me my ring size. I told her 8 but don't worry about it. She then tried to tell me I could try it on but the damage was already done. I was so mad I was shaking... Mind you I'm a teacher & my fiance is a nurse, I had to 1 carat diamomd rings on at the time & have enough money to buy 5 of those rings if I so choose. But being black I guess my money wasn't good enough for her. I was COMPLETELY disrespected & discriminated against solely based on the color of my skin that she even verbally admitted!!!!!! I am completely amazed & infuriated. This place needs to be SHUT DOWN!!!!!
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December 2020 by Mike Radosevich
Fantastic service
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June 2020 by ASHLYN CARL
I enjoyed my service here very much! As soon as I walked in, to when I walked out there was a worker with me taking care of me. The owner, Terry Beigert, was very attentive to my jewelry needs. A very gorgeous store with beautiful pieces to look at. I highly recommend for anyone who needing repairs, has questions, or just wants to look around. Definitely will be coming back!
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May 2020 by Brian Bjornson
Paid $40 for buffing out two watch crystals and a band. Looked ok at pickup but upon putting on reading glasses I did not see improvement worthy of the cost. After speaking with owner I got nowhere on a refund, even a partial one. Disappointed.
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October 2019 by julie southerland
Very friendly, great service and quite a bit of inventory in stock. Charming.
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June 2019 by Julie J.
I just saw a Facebook post that's States that they buy old jewelry gold silver dentalgold and coins but when I went to see Terry a few weeks back and sell several pieces he didn't buy anything not 1!!! I had some pretty cool pieces I just never wear, I admit the quality wasn't great but if you're going to melt them down for something else then why does that exactly matter? I had silver, gold pieces, and loose diamonds. He also kept pointing out the poor quality and how great the stuff he has at a store but his store seems like a junk whole to me. Terry himself has a very guady appearance. So I'm not sure here exactly has the taste quality level that I'm looking for in a jeweler anyway. I had a really cool cross I thought he would take but he poked fun at that too , stating it was probably worth 200 new when I told him we had bought it as a vintage piece for 400. He appraised everthing at a few hundred bucks each but didnt take anything. He also appraised diamonds I had at only 75$ stating the were yellow yet he didn't take them out of the dingy bag when he examined him. I love supporting local but I think he just has a few fans on his bandwagon . if you're going there to sell don't expect to sell anything unless it's a very expensive item and he comes across as somebody who wouldn't give you the total value ypundeserve or an honest evaluation. I forget the name of the place by dierbergs in O'Fallon but that was the best place to sell jewelry for me. And if you're gonna shop for jewelry I suggest Becker's jeweler in Highland and breese they're the best!!! Great quality, clean showroom, nice people. Love them!
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April 2019 by Angie McGinnis
Very helpful and great service! It's my go to place.
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April 2019 by Matt Cleland
This hometown main-street jeweler is an excellent choice if you need new jewelry or repairs. I've visited them many times and they are my first choice when I need service or repairs. Thank you Terry!
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March 2019 by Sammy Vojas
I broke my ring, and I was heartbroken. Took it here, and they replaced the prong tip that I broke, and I am so happy to have it back. Everyone was very nice.
