-
July 2023 by Blake Gilliand
I had an emergency and got there around 4:30. I was done with paperwork with new keys in my hand within 20 minutes. Tim is the absolute man, if you are unfortunate enough to find yourself locked out of your car, or needing new keys, come to Doug’s. Very professional set of employees
-
October 2022 by Laci Proffitt
I've just had a pretty amazing experience at Doug autobody. I've been passing this non descript joint for so many years it has long since faded into the background of Collinsville. Last week I traveled to a few different places and got quotes for a bumper and grill replacement for a Volkswagen. Parts are hard to come by, but not impossible. Doug found parts for my car and quoted me a price that was lower than his competitors. Competitors also quoted me two weeks to TWO MONTHS before the work would be done. I went with Doug's autobody because I prefer to support local businesses and because the entire experience from quote to leaving with a brand new painted bumper was less than seven days. Every step of the way Doug called to let me know of any hiccups along the way and even offered to send back a part that was delivered in less than perfect condition. (I was okay with keeping it) Doug and his crew also noticed some lights were out and one of my blinkers was misbehaving and fixed them practically free of charge. My car looks as good as the day I bought it and I couldn't find be happier. If I ever need bodywork again, this is my only stop.
-
May 2022 by Jennifer Holmes
Went here to get a quote on my car. It had now been over a week and no one had called to give my a quote. Thank goodness i kept looking...we are paying cash and i think they would have rather felt with insurance claims. Not sure what happened and why i wasn't a priority. Thanks to Collinsville Auto Body who made me feel welcome and gave me a quote to fix before i left. Can't believe all the great reviews and I am still waiting on a quote
-
November 2021 by Laci Skinner
I've just had a pretty amazing experience at Doug autobody. I've been passing this non descript joint for so many years it has long since faded into the background of Collinsville. Last week I traveled to a few different places and got quotes for a bumper and grill replacement for a Volkswagen. Parts are hard to come by, but not impossible. Doug found parts for my car and quoted me a price that was lower than his competitors. Competitors also quoted me two weeks to TWO MONTHS before the work would be done. I went with Doug's autobody because I prefer to support local businesses and because the entire experience from quote to leaving with a brand new painted bumper was less than seven days. Every step of the way Doug called to let me know of any hiccups along the way and even offered to send back a part that was delivered in less than perfect condition. (I was okay with keeping it) Doug and his crew also noticed some lights were out and one of my blinkers was misbehaving and fixed them practically free of charge. My car looks as good as the day I bought it and I couldn't find be happier. If I ever need bodywork again, this is my only stop.
-
September 2021 by Mahdi Gourdine
This gentleman was very polite and went above and beyond getting a clear coat scratch off of my door!
-
July 2021 by Donna Wilson
They are always so helpful. Very kind people.
-
May 2021 by Jackie B.
We have used Dougs sporadically throughout the years but they really outdid themselves the other day. My wife and I were debating on buying a car and knew it was involved in a prior accident but that's about the extent of our mechanical knowledge. My wife ran it up to Doug's and he was so amazing. He went part by part and showed my wife all the stuff the dealership had done to try and hide various damaged parts. He basically saved us from buying a total piece of crap. I can't even imagine all the headaches we would have experienced had we not gotten his opinion. I am truly grateful for him and will push any and all business his way at any chance I get.
-
April 2021 by Brett Cannon
Great shop and awesome guys. They fixed up my truck where someone hit it and it looks like new. Doug is honest, fast, and overall a great guy to take your vehicles to. Unlike most body shops that skip steps and cut corners, he did things right and it shows. Highly recommend this place.
-
December 2020 by Patti Miller
Great work! His attention to details made for an excellent job. Even washed my car before giving it back. Will recommend Doug to anyone looking for a great body shop
-
January 2020 by Kristin Bean
Excellent customer service! Doug did an amazing job fixing a decent sized scratch on the side of my car. He had it fixed quickly, and it looks amazing. I highly recommend him!
-
May 2019 by Scott McVickar
Friendly and quick service. Very helpful.
-
March 2019 by Darian W.
Doug auto body is probably the only place I'll bring my car if I have anything from hail damage to replacing a bumper. I know Doug personally very well and he's honestly very good at what he does. Has been doing body work longer than I've been alive. You could say I'm biased but I recommend him to anyone who lives in the collinsville/ surrounding area
-
August 2017 by John Everright
The owner went to battle with the insurance company for me! Repairs were excellent and done ahead of schedule. He called me regularly to update me on progress. Couldn't recommend him more. Thanks for a great job!