The Hampton Inn Collinsville is a well-maintained and conveniently located hotel that offers a pleasant stay for its guests. The friendly and attentive staff, including Gian, provide exceptional customer service, ensuring guests feel welcomed and comfortable. The rooms are clean and spacious, although some guests noted the need for more space on the side of the beds. The hotel's amenities, such as the pool and breakfast options, are highly praised by guests. The breakfast is well-stocked, and the coffee is available throughout the day. The hotel's location is also a highlight, with nearby restaurants, shopping, and a convention center within walking distance or a short drive. Guests appreciate the hotel's cleanliness, the attention to detail (like the paper flower on the tissue paper), and the owner's hands-on approach to ensuring every guest has an enjoyable stay. The nearby activities, including a water park, walking trails, and biking trails, provide additional options for guests looking to explore the area. Overall, the Hampton Inn Collinsville offers a comfortable and convenient stay, with friendly staff, clean facilities, and a variety of nearby amenities and activities.
Clean rooms and excellent customer service. Have stayed here for weeks at a time, kudos to the staff
May 2024
USB ports too few and would not hold charger. Desk personnel very friendly.Rooms: Need more room on side of bed.Nearby activities: Cottons steakhouse was great. Should offer disc to motel residents.
April 2024
We recieved the best check in service with Gian that we have ever had at a hotel. We travel a lot and stayed in many hotels. His welcome made us feel very comfortable and right at home. His follow up to make sure we could find a restaurant with us was exceptional. Thank you Gian!!!!Noteworthy details: Great location.
