-
December 2023 by Justin Cochran
Location wasn't bad; rooms were a little on the smaller side but very clean. The accoustics in the shower were AMA ING! Lots of places to eat as well.
-
October 2023 by Donald Dickerson
The only downside is no tub in the rooms we book. Other than that it's clean and the breakfast is what I've come to expect from Hampton inns.
-
October 2023 by Niki Andrea
Great place to stay, went with a big group, super accommodating and clean. Highly recommend!Rooms: Super clean and housekeeping was super friendly, accommodating and kind.Food & drinks: Lots of places near by to stop and eat, they also serve breakfast each morning which was good!
-
October 2023 by Del Parson
Clean and comfy for a friday night, it was rather quiet.easy to get to and a good steak restaurant next
-
October 2023 by Kari Ebens
We came to Collinsville for a conference and this hotel was the best. The staff was very kind to the students and always helpful to the adults. The manager was very helpful with all of the reservations and the experience was excellentSafety: The area was very safe
-
October 2023 by Angela Vose
I stayed here last night. We had an issue and the GM reached out to me directly and fixed the problem. Went out of his way on Labor Day weekend, no less. Very impressed. Thank you.
-
October 2023 by Sabrina Grube
Stayed in a king suite for 4 nights. Our room was clean upon arrival, staff were friendly and attentive throughout our stay, the bed was comfortable, and breakfast was a nice variety of eggs, bacon/sausage, cereal, oatmeal, fresh fruit, waffles, muffins ect. The pool was clean and a comfortable temperature. The guest doors to the hallway are easy close so the doors are not slamming shut.The suite has separate rooms for the bedroom, front room and bathroom. Also bigger than we were expecting.I would recommend and if we are back in the area I would look to stay here again.
-
October 2023 by megan martinez
First impression wasn't that great, as there wasn't a microwave in the room. I had to bring my baby and toddler to the main lobby to warm a bottle. We got in super late and it was annoying. But right as. We were walking back we ran into Gian who let us in to just look at the pool, the only thing my daughter talked about for the 11 hour car ride there. He was so friendly and it was very kind of him to do that. Every staff member we came in contact with was amazing. Jamie at the front desk and genoveva making breakfast were amazing. The shower pressure was amazing but the door didn't stay shut unless I shoved a washcloth in to help it stay shut. The floors could have been swept a little better since I let my baby crawl around on them. And when we laid in bed, it was so loud, like a million twigs breaking. But hands down the friendliest staff we've encountered driving across the country multiple times.
-
October 2023 by Jackie Doubet
I felt welcome and valued by the courteous and helpful staff. They provided us with water bottles when we arrived and a gift bag including snacks and fruit when we checked out. The complimentary breakfast was delicious! I had an outstanding and pleasant experience and am looking forward to my next Hampton Inn stay.Rooms: The bed was extremely comfortable and everything was clean and smelled fresh. They provided ample toiletries…almost anything you can think of!
-
October 2023 by Eric Lindsay
Fantastic customer service! The room was generally clean and navigable for a wheelchair user. Bed was comfortable, hotel was quiet– all the things you come to expect from a Hilton brand hotel, even some nice little touches like a going away treat bag. Easy to navigate to and from the interstate.
-
October 2023 by V R
My family and I stay at this hotel every time we're in the area. I appreciate the front desk staff and how helpful they are. Also the manager Vivek P who is professional, kind and respectful. We ran into and issue and even on his off day he was quick to respond and very helpful. You have to appreciate great people who help to accommodate their guests.
-
October 2023 by Andrea Barnes
I’m a poor sleeper at hotels, It usually takes me a few days to settle in but this place was so clean, the beds were comfy, the room felt homey. The staff was so pleasant and accommodating. If I’m ever in Illinois that will be my place to stay hands down.Rooms: Clean and comfyNearby activities: 15 minutes out of down town St LouisFood & drinks: Multiple Eateries and comfort food places in walking distance
-
October 2023 by Z Brooks
Such great service by Vivek and his team! From start to finish the staff were kind, attentive, friendly and the rooms were clean. The Spirit of Pentecost Church is so grateful for your hospitality and warmth. Thank you to all those working at Hampton Inn Collinsville…your service was nothing short of impeccable. Many blessings to you all. Zain.Rooms: CleanSafety: Safe and trusted environmentFood & drinks: Great breakfast, plenty nearby restaurants
-
October 2023 by Russell Shaffer
Easily accessible from the Highway. Good food around the area. Friendly front desk staff. The rooms were okay. Had to switch rooms due to the room not being cleaned.Walkability: Easy to walk to restaurants very nearby. Parking is safe.
-
October 2023 by Mike Oleary
It is very hard to find even the smallest thing to complain about when staying at a Hampton Inn. This stay proved it in spades! Since I am combat disabled, I had special needs and everything was ready and in place. Patel maintains an excellent crew (desk, kitchen, maid service, gym, pool, etc.). When I was national sales manager, I insisted that everyone stay at the best hotel (Hampton Inn) and you are still number one!Rooms: perfect for combat disabled vet - walk-in curbless shower with seat, adjustable showerhead, and pump containers for shampoo, body gel, and conditionerNearby activities: many restaurants and entertainment facilities close byNoteworthy details: handicapped parking right outside the enterance
