-
April 2024 by Sheyenne H.
First time going to a dispensary and to ever buy weed. I don't know much about it but curious and eager. Though I was strangely scared and awkward about it. When I entered the was a guy/guide who asked if I have been there before and I said no. He proceeded with explaining how one would buy. There is a terminal like a large ipad/monitor where you shop for what you want. I was surprised to know that there are so many categories (stick, buds, edibles etc.) and varieties. Each item has a description like flavor profiles and chemical content percentages and stuff. You then check out and then like at a pharmacy, you get called when it is ready. It is not FDA approved and so it's cash only. Credit cards cannot be used to pay. I felt adrenaline just having to go through this buying experience yeah I'm square.
-
September 2023 by Jay P.
This place has become a joke. The only reason there ever was to shop here was for the discounts to which they have gutted and are no longer existent. They used to be chill about stacking discounts as well and actually making medicine affordable, but now all these cashiers will do all they can to make sure their corporate masters make every penny possible. Not to mention most of the time you can find the same products for cheaper at other stores.
-
June 2023 by Darryl W
Great employees, terrific service ??????? adaptive to every customer. Never seen or heard of anything negative.
-
June 2023 by Darryl W
Great employees, terrific service ??????? adaptive to every customer. Never seen or heard of anything negative.
-
April 2023 by Mandy Meyer
Wonderful people wonderful environment. Very helpful and kind. I have only had great experiences with them. Great people great conversations.
-
April 2023 by Tammy Boyd
Great atmosphere and customer service. The employees run this place like a well oiled and educated machine. Amy was super nice and helpful with any questions I had! Def recommend stopping by!
-
April 2023 by Karas Baugh
An extremely knowledgeable staff. They are always friendly and willing to answer any questions you may have. There is always a great selection of products to choose from as well as daily specials at the counter. This location is a clean well oiled machine.
-
April 2023 by Mikey Cummings
The staff at Ascend is always kind and informative. Their prices are fair and the quality is consistent. I belong to the medical program and I must say that the extra attention and price savings is totally worth going through the process if you have approved medical conditions. I do wish they had a mobile app verses a web based ordering system.
-
March 2023 by Reesa Rennirt
My favorite place to shop in IL. Bridgette was super nice! Everybody is always so helpful. Don’t forget to ask about the deals of the day and picks of the week if they don’t beat you to it.
-
February 2023 by Sophia B
I’ve never had a bad experience here. I’ve been to this location dozens of times. Tonight Kimber helped me get a good discount on my purchase and was much help! Love the variety of high quality products!
-
February 2023 by J N
The only dispensary I go to. The staff is great, easy access from the highway, and they always have deals! Anytime I’ve had any issues they’ve taken care of me. Andy is great! His customer service is always a 10/10! Thanks for looking out for your customers!
-
February 2023 by Elle Gale
I've been struggling with renewal and spent hours confused. I emailed Ascend and they were extremely responsive and helpful. I finally went to the Collinsville location, twice, and both time they quickly figured out the issue and helped me through the process. Can't say enough how grateful I am for their assistance.
-
February 2023 by Ashia Kent
Assisted by Gloria today. She was very informative and kind. I always have a great experience here at ascend and they always have a good deal going. Don’t hesitate to come !
-
February 2023 by John Bickel
Always happy to help and recommend the latest and best products! One of the best experiences I've had ?Everything is well organized and the process is smooth as soon as you walk in to the moment you walk out. Line tends to be a bit long, but things move quickly and efficiently.
-
January 2023 by Laurie Stanton
Miss Gloria was amazing today. She told me about the rewards program which nobody is ever brought up to me. I’ve been here three times before. She is very polite and helpful and I will definitely come back to see Miss Gloria. Thank you. Have a great day.
