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April 2024 by Katja H
I’ve been renting my unit for 10 months now and I am completely satisfied with the service, location, and staff. Prices are reasonable and competitive with similar options around the region. The property is always clean, well lit, and the two access gates make it so I’ve never had a long wait to get in or out. My unit stayed dry all winter and everything is in good condition after a round of each season. Even when the property management company changed in the last year, communication was timely and clear. When I’ve had questions, I always get a prompt response. Highly recommend for anyone needing storage in the area.
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April 2024 by Julie Sobczak
This place has been greAt since they switched hands. Very reasonable and really understanding....defiantly recommend.
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April 2024 by Brad Patrick
Amy helped me get the process completed, with no issues. She was very helpful and professional.
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March 2024 by Annika Dansberry
The rate increases was very pricey. In 10 months of me renting a small space my price grew 2x times. I would say overall it has been the most expensive storage unit. Customer service was average nothing to special that I would do business again with company.
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March 2024 by Chad
They raise their prices at least twice a year. I recommend going somewhere else.
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February 2024 by Norma Tanner
Capria was VERY helpful. She answered my questions to the best of her abilities, considering I had questions that probably should have been addressed by management.
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November 2023 by S. Heser
They were fast and easy to work with when purchasing the unit. The units are clean & the property is well-maintained, so I felt safe storing my belongings there. Easy access to get in & out, and the employees were always helpful & friendly.
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October 2023 by Joshua Tapley
Amy is easy to work with and I feel comfortable storing my belongings here. I've never had any issues at all. They were fast and easy to work with when purchasing the unit. The units are clean and dust free. That's practically unheard of with storage units. Thank you.
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October 2023 by Sara Brakhane
Easy to use, clean and efficient. A little pricey especially for long term storage over a couple years, but that is the same across the board. Frustrating, as with all storage units, there is no transparency about the price increases.
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October 2023 by Mary Davis
Great experience over the years of having my items here. Never had a problem and always available if needed!
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October 2023 by Julia McCarty
Emily and Amy were very professional and very helpful. The units I looked at were clean and the property was maintained well
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October 2023 by Just Ice Refrigeration Call The Ice Man
Took over the Metro East Storage location on Johnson Hill Rd. They raised my rate from $120 per month to $178 per month in the last year. Absolutely ridiculous
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September 2023 by Douglas Bugger
We needed a climate-controlled unit to store things from my parents' house before selling it in 2017, and this fit the bill, especially the ACTUAL bill, as it was very economically priced. The unit also kept everything in excellent shape. The cost remained quite economical all the way to the middle of 2022. However, since that time, the bill has shot up three times, to where it is now 50 percent higher than when we started and 30 percent higher than just one year ago! The service and the unit continue to be very good, but I'm afraid I have to subtract one star for the cost.
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September 2023 by Doug
I would recommend. nice facility, clean, friendly staff.
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September 2023 by anna fink
My current employer has stored medical documents in a climate controlled storage unit for more than 7 years and everything is as good as new today. We truly appreciate IStorage and how easy they make it to get to our storage unit and how safe we feel going there. Thank you for your many years of services to us and we wish you the best in the future.
