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November 2023 by Bob Nielsen
I always request Jennifer as my service representative. She is outstanding, honest, and gives solid advice. I have trusted her with my vehicles for many years and will continue in the future.
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November 2023 by John D.
Excellent customer service! Nick, Gary, and John were a pleasure to work with and went above and beyond to make sure I wound up with the vehicle I wanted. Pricing was great. There were no hidden fees or forced extra costs. I would definitely do business with them again.
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November 2023 by Latasha Posey
Alex did an awesome job helping my grandma find a car. Thank you for all your help and helping get her all connected to Bluetooth and personally delivering to her.
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October 2023 by Tiffany Dial
We appreciated Alex’s help upgrading our Explorer to a 2023 with all the bells and whistles! We were pleased with the car buying experience and can’t wait to do it again in July for our son’s car!
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October 2023 by Taylor LaFrence
Dan and his crew were absolutely amazing! They were able to get my vehicle in and fix the issue quickly! We really felt like everyone went above and beyond to help us out and we will continue going to Jack Schmitt for all of our service needs!
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October 2023 by Erika Armit
The GREATEST team ever! Alex was so helpful and made our searching so much easier and stress free. If we ever find ourselves in the position of needing a new vehicle we know who to go to! Thank you Jack Schmitt Ford!
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September 2023 by Pat Lin
It's rare to find a car-buying experience that leaves you speechless in the best way possible, and that's exactly what happened when I purchased my 2023 Bronco Raptor from Jack Schmitt Ford. The credit for this remarkable experience overwhelmingly goes to Alex, a standout in their New Car Sales department.From my first step onto the dealership lot, I felt a level of care and professionalism that I hadn't encountered elsewhere. Alex’s expertise was immediately apparent. His deep knowledge of the Bronco Raptor was not just impressive but instrumental in helping me make informed decisions about my purchase. He effortlessly answered my multitude of questions and offered invaluable insights, making the whole process incredibly smooth.Alex didn’t stop at just offering guidance; he was pivotal in helping me secure a phenomenal pricing package that truly exceeded my expectations. What sets Alex apart, however, is the exceptional post-purchase service he provides. Whether it's ensuring that my vehicle was fine-tuned to my liking or answering my follow-up questions about maintenance, he’s been an unwavering support post-purchase. His customer care goes beyond simple service—it's a full-fledged commitment to customer satisfaction.If you're in the market for a new vehicle, I cannot recommend Jack Schmitt Ford and specifically Alex in the New Car Sales department enough. His personable approach, depth of knowledge, and dedication to post-sales support create a surreal, dream-like experience that sets a new industry standard.
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September 2023 by Brandon Wegge
I had a very good experience here. Great pricing and they resolved one minor thing to my complete satisfaction. No hard sell add-ons or ridiculous things like Nitrogen in the tires. I passed many dealers on the 20 mile drive here and it was worth it.
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September 2023 by Nene A
Have had a great experience with Jack Schmitt Ford, everything went smoothly and we are very happy with our purchase.This is our second time purchasing at Jack Schmitt Ford and we were pretty content with the first purchase with Alex we chose to come back again. Alex did a great job and the rest of them employees were very nice and did a great job as well,would come back again for my next purchase.
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June 2023 by Rachel Winstead
Best experience ever! DJ Thurmond was my salesman and he was incredible. First he sent me a video introducing himself and showing me the vehicle I was interested in. I thought that was awesome, because I had never been to the dealership and I knew who to look for. He showed me several vehicles and I did chose a 2019 Ford Fusion. Decent pricing and I LOVE my new car! DJ was super helpful and all around a good guy. The dealership itself is great, but go see DJ for a salesman! Thanks again!
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June 2023 by Nathan Wilkening
Picked up my Ford Maverick yesterday! Nick & Cory were an absolute pleasure to work with. By far the smoothest experience I've had buying a vehicle. They'll take care of you here!
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June 2023 by Gregory Shagin
I did order my 2023 Ford Maverick Lariat at Jack Schmitt Ford and really happy about it. Specially thank you to Nick who helped me a lot with all type of questions, changing the trim level from XL to Lariat during waiting for a vehicle in production and explaining every single option on my new Maverick when I finally received it. I did order what really needed and surprisingly my Maverick came faster than people waiting for a Maverick when order at other dealers. Highly recommend Nick at Jack Schmitt Ford in Collinsville if you want to order your new Ford vehicle and have best purchasing experience in your life!
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May 2023 by Sean Hazlett
Ordered and purchased a 2023 Ford Maverick through Jack Schmitt Ford. Alex Garcia was my sales representative and he was very helpful throughout the entire process. He was knowledgeable on the options and constraints for options which made the custom order process easy. The financing department was great and overall I was treated as you hope to be treated with custom order. The truck was picked up in spotless condition and I'm very happy with Jack Schmitt Ford.
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April 2023 by Brennaleah Triplett
Alex made the process of upgrading my 2018 Explorer to a 2020 Explorer ST so easy! He answered all of my many questions and customer service was consistently top notch throughout the buying process. Did not feel any pressure during financing and was a seamless process. Highly recommend the whole team at JSF!
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April 2023 by Bill Milano
Great Experience with David Thurmond "DJ”!!Have been a customer of Jack Schmitt Ford Collinsville for years for parts, services and recall work.First time new vehicle purchase with Jack Schmitt Ford represented by DJ from their sales staff. DJ was personable, professional, transparent, and attentive to what my specific vehicle requirements while offering solutions that supported my position. Ended up in the perfect vehicle at a great price.The entire staff worked together to put me in the truck that was a clear fit for me.Thanks David!
