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November 2023 by Bridgette Booher
Ok, so I will start this by saying that one bad attitude salesman shouldn't have the ability to ruin what looked to be a well established used car lot but it did... I don't think he even introduced himself before he barrage us with rude, rapid fire questions and was so off-putting that I could do nothing but leave... Worst used car salesman ever
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October 2023 by kirby rieke
This place is horrible! My 21 yr old who is autistic bought his first car here a month ago. They were told of his situation by my wife. He looked at cars for about two weeks and didn't find anything that he liked. All the sudden the showed him a car that they had and the price was in his range. He loved it and bought it. Took almost a week to get them to finish the sale. Car didn't make it more than a week. Been a month now and it's still ithe shop. We are at 6000 in repairs and still going higher. They say sorry can't help ya!
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August 2023 by Nay Davis
Please please do not ever purchased a car from Kennedy auto sales. Their cars are worthless, lemon car. My son purchased a car from them less than a month. The motor goes out. The car is worthless. I wish my son would have informed me he was going there. I WOULD HAVE TOLD HIM NOT TO GO THERE. EVERY BODY complained about KENNDI AUTO SALES. His firstexperiences dealing with a car dealer turns out to be terrible!!!
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August 2023 by Owen Reeves
Top shelf service and very helpful staff. Huge Vehicle Inventory
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June 2023 by Aurora McKenzie
My son purchased a truck from Kennedi in Collinsville. He paid in full for the vehicle the day we picked it up. We’ve waited almost 2 months for the title to show up and when it hadn’t come yet, we called Kennedi only to find out they’ve been hanging onto the title they received back from the state and a spare key. We’ve never received a phone call that the title was there or that they still had a spare key. Seems like really poor customer service at best and possibly some really shady business practices at worst.
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April 2023 by Keyonna Moore
Sure I know these are used car salesman but if you have a service center it would be good to make sure the vehicle your customer leaves with can at least be driven for a few months without problems. Then the service department is overbooked and double booked. I wish I would have went back to Rafferty Automotive because at least they took care of the customer. Don't go here unless you want take your car to a mechanic shop as soon as you drive off the lot.
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April 2023 by Stl Jackie Davis
my friend bought a 2014 Chevy Captiva from the Fairview Heights location at the end of Dec. she put $3000,total price of car was $8200. Forty five days later (and after she's paid 2 car notes, the car completely stopped in the middle of the street. It took the car lot 4 days to tow the car back to their lot and then they told her it needed a timing chain which would cost her another $1300 to repair. They have had her "new" car in their shop for over a month. They finally agreed to let her pay $700 towards repairing the timing chain and they would add $100 to the remaining payments. She took the $700 and they called her 2 days later and said she needs a whole new motor. They say the oil ran out in the car. Now mind you, she only had the car for 45 days and it was never disclosed that their was an oil leak or any issues with the car. She asked them to either refund her money or exchange the car since they sold her a lemon and they refused both. She has since filed a claim with the BBB and will be contacting the Attorney General. Do not buy a car from these people. They are scamming people out of their money and selling lemons. They claim they only warranty the vehicle for 30 days. So now she is out of $3000 for the down payment, $500 for 2 car notes that were paid, and $700. And still has no car.
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April 2023 by Kimberly Livingston
Very polite & friendly people to buy from, and the head mechanic really knows his stuff.
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March 2023 by LUCAS
Pull up and ask one of the sales persons if there open first get told no then another guy says yes the guy that originally said no asked what kind of vehicle you trading in I told him what I had he said nope not interested and immediately cut me straight off to talk to one of his buddies I’ll be straight honest you won’t get my business at all in the future if you wanna act like that
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November 2022 by Nick Broyles
This place is scummy - I went there to help find an economy car for a female friend. We had one selected and Kevin promised to make a few small repairs and replace the tires. The following Saturday we returned with the expectation of the promises being kept and we were disappointed. The car was completely unchanged. Kevin told me the tires did not need replaced and tried to play it off as if it was all good. We wasted our time with this dealership. On the way out, Kevin said he would sell us a different car for a very low price (obviously a lie). I said would look at it and when I doubled back to get the keys from him, he said that we are difficult to do business with and refused to sell us a car.We found a MUCH better deal at Cartopia in south city that very same day!!!
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October 2022 by John Bohnstadt
Good company to do business with. Was looking for a reasonably priced used car. Kevin said to look around and when we saw something we liked, let him know. NO high pressure sales. We found a car, he worked the numbers and the price quoted was all inclusive. And, it was a good price. I highly recommend this business and Kevin.
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September 2022 by Laurie M.
Never go here. They admitted they do not check out the cars before they sell them and they are very pushy. We bought a car that we had to spend another $900 the day after we brought it home. Suspension problems and bad brakes are hopefully the end of our problems. We've bought other used cars elsewhere and never had issues like these. I would not recommend this dealer to anyone!
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June 2022 by Destiny Holder
I give them 4 stars because of their willingness to fix everything I bought a 2005 grand prize that had mechanical issues Ronnie my sales person put in overtime to get me switched over into another vehicle which was a nice 2009 Chevy impala he worked diligently to get the problem fixed I can’t speak for other but my experience was somewhat stressful but he put in the work to get it taken care of
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April 2022 by Nuvo Wang
Terrible! I originally got my car from these sharks, I unfortunately moved away out of state and must I remind everyone that I had the intentions on paying and grabbing my bill of sale along with catching up on my car payment in person, unfortunately due to bank issues and me not having a physical debit card at the time to pay via debit, these people HELD ME HOSTAGE ALONG WITH MY GF even after I’ve asked them do they take any other form of payments for me to pay them. They are ruthless I was told over the phone NICELY “we can help you with your bill of sale” once I get there it was a lot of talking in the back room and finally the manager comes out to ask me was I expecting to make a payment? Well duhhhh I just told these people I was intending to get caught up along with my bill of sale. The whole staff cornered MY car that I was intending to pay for anyway but I guess they wanted me to pay the way they wanted me to pay! They refused to take a bank draft after I’ve told these people I drove 10 hrs away and no longer live local, they held me hostage for about 3 hrs just for me attempting to get caught up and get my tags. I literally had to physically push one out of the way before they allowed me to leave the lot! This is very illegal, so therefore I did try and leave and they threatened to press charges. I will be getting a lawyer on the situation for harrassment . OH! And by the way the bank that i bank with wasn’t local in missouri nor Illinois area
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April 2022 by Timothy Murphy
One of the most shadest! They have no clue of what they have on the lot. Extremely over price on there car's. Drove in from out of town and the car was missing part's broken part's wrong engine for the year. I have a list of things to say. But they are not a good place to buy a car or anything else.
