Laura Buick GMC is a family owned and operated business that values integrity, character, and customer satisfaction. Customers appreciate the friendly and helpful staff who provide excellent service. The service department is praised for being timely and keeping customers informed about the status of their work. They quickly resolve issues, such as tire sensor problems, and handle routine maintenance like oil changes and tire rotations efficiently. Many reviewers highlight the outstanding experience with service advisors, especially noting Ken Shaw as exceptional. The dealership also offers a hassle-free vehicle buying experience, with sales staff willing to find the right truck or vehicle for each customer. Overall, Laura Buick GMC provides a respectful, trustworthy environment where customers feel valued and well taken care of, whether they are visiting for service or purchasing a new vehicle.
