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February 2024 by Kristin Recklein
Jordan is the best. Definitely recommend asking for him if you go!!!
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January 2024 by Junior Gomez Mejia
A very complete place you find what you need and if they don't have it you can order it
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December 2023 by Jeffrey Kennedy
Always helpgul
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November 2023 by Kenny Woodley
Always a Great experience, I won't go anywhere else.. Rob, Chuck and the gang got you covered, and good people.
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September 2023 by M Dee
I always receive excellent service when I visit the Collinsville, IL store.I recently ordered a part that had to be delivered from St. Louis because the Collinsville location didn’t have the part in stock. Unbeknownst to me the wrong part was delivered to Collinsville. Your store representative, Shelly, caught the error and went above and beyond to correct the issue with minimal inconvenience to me.Shelly has a great attention to detail and provided exemplary customer service to resolve the error. Thank you O’Reilly’s for having staff that cares about the customer. Shelly is truly an asset to the O’Reilly’s team!
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September 2023 by McParty of 2
I am not a mechanic and after ordering the wrong parts for my vehicle online and not having a receipt Shelly really came through and helped me out! She found my order somehow and helped me return everything that I had! And she managed to find all the right parts that I needed for my vehicle completely saved my clueless self. Would highly recommend Shelly was especially helpful in the rest of the staff was as well
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September 2023 by Daniel Armstead
Shelly, Rob, And Cindy are always very helpful when I go inside the store. If one can’t figure out the problem, then they come as a team to solve the problem. GREAT TEAM you guys have up here
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September 2023 by Jordan Agers
Shelly & Cindy were super helpful, quickly helped us identify the problem, find the part and get us out the door! Thanks for the help!
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August 2023 by Jonathan Kafka
I buy every automotive part that I can from O'Reilly's. They are always ready to help you find a solution to your problems, even if they have to recommend you go elsewhere.I have to give props to Chuck; he always helps me find what I need. I'll continue to do business with O'Reilly's for years.
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July 2023 by Devon Thomas
Two employees tried telling me that my car did not have rear windshield wipers. So I got in my car, looked at my rear windshield wiper through my window, and did business across the street because AutoZone didn’t tell me that my car didn’t have something it clearly has.
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July 2023 by Steve Wasser, Jr.
Compared to the other 2 auto parts stores within a mile, O'Reilly has always had what was needed. Inventory is always full and the associates are very helpful.
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July 2023 by CarlJenny Leemon
Chuck is always so helpful.
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June 2023 by Steve Wasser (Jr.)
Compared to the other 2 auto parts stores within a mile, O'Reilly has always had what was needed. Inventory is always full and the associates are very helpful.
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May 2023 by Courtney Hickman
The lady cashier couldn't hear for nothingHad to repeat myself a thousand times. Kind of annoying. Makes you wanna shop somewhere else but The product I needed was there though.
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May 2023 by Moe Moe
Always low prices and friendly service