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December 2023 by Andrew TretsTweets
I have bought a lot of jewlery from this place over the past few years and have always been satisfied. Being a pawn shop sometimes you run into flaws with items that you or the pawn shop can't see at the time of the sale. The few times out of a hundred that I've had problems with an item, the pawn shop manager (nice lady, very professional) has always done what was fair for me and the pawn shop, to make it right. They also seem to be one of the few pawn shops that look out for their customers. I frequent every pawn shop in the St. Louis area and I would honestly rank this pawn shop towards the top when it comes to integrity. I'm not saying they're perfect, but it seems like they're constantly trying to get better and correct their mistakes in the future. Also it seems like the more you spend, the more they're willing to work with you when it comes to prices. My suggestion would be to save up and try to negotiate a deal on multiple items.
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September 2023 by John Cline
All ways get good deals they work with you on any pawn
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September 2023 by mikeal alfaro
I LOVE SHOPPING HERE. EVERYONES SO KIND!!
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July 2023 by Lana Henry
Fair pawn practices can't complain. My son goes there frequently also good prices on merchandise sold in the store
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July 2023 by James
Absolutely the worst manager ever now..will never return after this..the 1 up town Collinsville is you're best bet
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May 2023 by StettyT
Shoutout Teena, great energy, great smile, always looking to help the next customer!
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April 2023 by Ronald Miller
Ok so not sure if the Guy that was helping me was just messing with me or not but I took blu Ray movies in there to pawn about 3 months ago and he said he can only do 2 cents each on pawn when I was getting 50 cents each just 2 months before that at the same place ppl behind me was busting out laughing when they heard the employee tell me they could help me out by giving me 2 cents each on DVDs and Blu rays movies lol
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November 2022 by Emileo Briagas
Kim is awesome! I’ll drive across town any day to do business with them. GREAT experience every time I stop in.
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October 2022 by Analysia Davis
Pretty sure employees steal items they think people not coming back for! Pawn a smart watch charged it up in front of employees and came back to get it out of pawn my charger gone! I will shop here again.
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July 2022 by Terry Nunn
There are no negative stars ,so i had to give 1..This place is horrible..i would strongly recommend doing buisness elsewhere..i pawned a $4000 guitar here for $150 ,3 timesFirst 2 times i reclaimed without issueThe 3rd time i missed a payment due to being sick with covidI went in a few days late to pay in full.I was advised by the woman employee i was late,but she looked it up on their computer and said they still had it ..but after talking another employee out of ear shotShe came back and told me that it had been sold and wasnt there. With my past reclaiming history and extenuating circumstances, they could have worked with meI would strongly recommend doing buisness elswhereThere is no reply option so i will respond via (edit) i got a response from the owner saying" sorry your experience wasnt awesome.what can we do to make it right"Is it pawn kings policy to look on computer tell customers their pawned item were there..then come back and tell them " nope items been sold" 3 days after payment is missed??To make it right..i would get guitar back..im willing to pay in full amount owed..in fact i was willing to pay in full when i went to reclaim it.Is it pawn kings policy to take advantage of their customers?Its been 4 months since i got "sorry your experience wasnt awesomeWhat can we do to make it right " response..still not a peep from themThis place is why pawnshops got the seedy reputation that they haveI cant emphasize enoughDO BUSINESS ELSEWHERE!!!!
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June 2022 by Stanley Williams
I've been a regular at thus location for awhile now.. I seen employees come and go.. Never a dull moment. My favorite go to person is Cindy. She always have an smile on her face.. An very open minded. Cindy keep up the good friendly work. ? you
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June 2022 by Jake Cook
Went in with a diamond ring that was a praise about $3000 from a reputable jury house he claimed it was a fake diamond When i went across the street and the guy over there said it was real. He is not reputable he doesn't know what hes doing
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June 2022 by Destinee Chrestman
Best experience with this place yet! Trina was SO helpful, I will definitely be going back just based on her customer service!
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May 2022 by Samantha McDuffey
I love this pawn shop! The staff is very nice and knowledgeable, especially Darnella. She always greet and acknowledge the customers and she has great customer service. I would recommend this place to anyone.
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May 2022 by Jay Mo
Very nice kind friendly environment ask for Darnella educated and well outspoken on products she definitely fit for the job very reasonable and do her best to meet your needs financially so I give 5 stars almost everything you looking for with great customer services I would definitely recommend to friends and family
