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December 2023 by Johnny Vaughn
Great drive thru service. Fast and friendly establishment
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October 2023 by Joe Kole
Regions Bank all staff is nice thank you Bryan your awesome
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September 2023 by Zach Seiler
I unfortunately worked with Skylar Loeffelholtz in my latest transaction at regions bank. She was very unprofessional and rude through the entire process. Also she mentioned she had been working for them for 2 years however not very aware of the companies process. The process took longer than normal and had to resign multiple times due to mistakes.
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April 2023 by Brooke
This is the worst location I have ever experienced. Using a location out of state shouldn’t be difficult and this one was. The “manager’ wouldn’t even come help when she was asked. I explained my situation and they told me they couldn’t help me. That was a bold face lie, STRAIGHT TO MY FACE! Not only did I have a kid work at a regions, so I know the rules, i knew there was something they could do and the teller still refused. Called another location, again, explained my situation…AND THE MANAGER HELPED ME OVER THE PHONE AND SOLVED MY ISSUE. OVER. THE. PHONE. You’re in the business to help people with THEIR money…. DO YOUR JOB RIGHT!
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December 2022 by M&A Spangler
Bri and Brian were very helpful and kind! Thanks for making my life a little easier!
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September 2022 by Lisa Darden
I love all Region Bank locations. I have always experienced professionalism. I've never had a problem that they could not resolve in a timely manner.
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August 2022 by La Quinta Inn & Suites
I just open acct. with Brianna was great customer service and knowledgeable person,She reply message Timely and helpfulAverage all staff are great and helpful Better than other bank O A
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April 2022 by Hannah Azman
Bri is the absolute best! :)
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February 2022 by Robert H
The worst bank around. My Accounts were shut down with no warning & no reason why. Checks were mailed to my house a week later. I found out when i tried to use my debit card and it was declined. I call the bank and they said they have no idea why, the system doesn't tell them.I banked here 6 years. I had had several other issues in the past, however they were sorted out. It was not enough to change banks. I was wrong. I guess they have too many customers.
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February 2022 by russell crane
I use all region location in the metro area an can tell you the Alton an Collinsville regions are by far my favorite.they always have respect with me an treat me great.thank you
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February 2020 by Jodi Limper
Banking hours need major overhaul.
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September 2019 by David Dodge
This place is awesome! Brianna offered Quick & Excellent Customer Service!!!
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May 2019 by Cynthia Kues
I was in a ruah to make it back to the tow yard an the nice lady that helped me get money out rushed right along to hurry an get me out of there thanks to her i made it back in just enough time to get my car out
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February 2019 by Sandy B.
I wish I could give this place 0 stars. We went in to order checks for my mom. I was told 10-14 days. After she took our information she started talking about loans. After listening to her we closed the conversation. After waiting 2 weeks I called to check on them. Guess what? She never ordered the checks. So in order to pay my mothers bills I have to purchase money orders. Incompetent establishment.
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July 2018 by amanda m
I've been a Region's customer for 13 years. This bank has went above and beyond, more than once for me.
