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June 2023 by Judy Hazen
Never do I drive through that I don't get a friendly greeting, smiles and prompt attention.And... a Milk Bone for icing in the cake!Always a pleasure.
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April 2023 by Leslie Symons
Clean friendly convenient and completed my transaction with ease
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June 2022 by Jasmine Tatum
Ive been banking with them for almost a full year and i love all of them they r always so positive and happy and they always help no matter what but most importantly the personal bank andrea was so sweet. My bf recommended me to join you guys and he had been banking with yall since he was 16 and hes 21 now almost so I definitely trusted him and i love it no money is stolen from my account like my previous bank and i dont have to fight them on giving me my money when i get payed
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January 2022 by Kate McInerney
The Columbia IL branch bank staff are amazing!They are personable and precise! They really take good care of their customers and make sure I always have everything I need.I would highly recommend this bank and branch!
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January 2022 by Nathan Jaycox
Dismal customer service provided by an incompetent staff. POOR management and condescending remarks provided by Jill.
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November 2021 by Darlene Surkamp
Been banking with Commerce since 1982 and will never switch. Had to deal with another bank ( won’t mention names)because I was on my Mom’s account and it made me appreciate Commerce even more.
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April 2021 by Derrik Ward
Highly recommend Commerce Bank in Columbia Illinois!! Andrea Falls was very helpful with setting up my second account and is always quick, helpful, and friendly when dealing with anything!
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October 2020 by A
Best bank in town! Always greeted with a smile and truly feel welcomed. The bankers are always so helpful and friendly!
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August 2019 by Sam
This bank is horrible! Not only did someone steal 300 dollars out of my account once and the bank didn't even notify me but they randomly let your account go negative when it shouldnt or the balance is incorrect most of the time. Also, they've charged overdraft fees when they shouldnt. Plus they claim my account was negative for more than 30 days which shouldnt have been correct. They closed my account without telling me and I found out a week later. Customer service said my account should reopen once my money hit but they lied. I went to withdraw money from the account when I got paid and the lady I talked to had no idea what to do and called the corporate office and now I have wait 10 days for a check I need now even though it showed a positive balance on my account. Its ridiculous and I am furious. I tried to explain to the coropate branch that theres some mistake and he told me the same thing that I have to wait for my money that's mine. This bank is horrible, dont waste your time. I was a value customer for 10 years and they screwed me over. Thanks commerce. Atleast Midland knows what they're doing.
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August 2019 by Renee Stark
They are the latest opening bank ever!
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June 2017 by Julia S
The bank has only one resource who does know how to do International transfers and if she's out OOO, one needs to look for another bank in St. Louis. There is staff in this bank who've been there for over 20 years, but yet haven't been cross-trained. It's a limitation to customer service. Otherwise, the people are nice, but not convenient if they can't help me as my bank. I've been a customer for 15 years.
