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September 2023 by Ba Tags
slowest drive thru and obsolete tech banking you'll ever have do not recommend
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May 2023 by Brody Davis
Terrible operating hours can never get there
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August 2021 by Adam Linnemann
Jordan in Columbia is always so very helpful and nice to work with. We love the customer service he and all the staff provide at FNB Waterloo. Thanks for making banking easy, friendly and like we're family.
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December 2019 by Greg Brouhard
Been with 1st National for over 20 years never once have i been hacked like my other friends. Always fiendly and helpful. Happy to Bank there.
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August 2019 by kimberlyn pretto
Sincerely disappointed in this institution. I’ve banked with them for about 5 years. I recently went out of the country, my card was flagged for fraud, I waited until I returned to call in. I spoke with someone on the phone (on Thursday) and was told I could come in on Friday before six pm. I came at 5:15 to which the girls inside told me they could not do it because no one was in that could issue a new card. I expressed my disappointment as I had made time to get there before 6, and had plans that weekend so I wouldn’t be able to do it before the next Saturday, a week later. Long story short, I showed up the next day and the girl who told me they couldn’t do it Friday night magically was the one who issued me a new card the next day.
