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October 2022 by Val M.
If only I could give this place zero stars. Complete incompetence is made apparent every single day. My boyfriend's car has been at "Quality" for over three months. Every week they say "Two more weeks." They have a new excuse every time, ordered incorrect parts, now installed the wrong transmission. They have no idea what they are doing and have now sent it to a Nissan dealership to correct all of their wrong doings. To this day, they cannot tell me when I'm getting the car back. I have spent thousands of dollars in car rental fees due to this extended stay. This job was only supposed to take two weeks.
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September 2022 by Elizabeth Sweeney
Staff is phenomenal. Very courteous and were willing to answer all of my questions regarding my vehicle. My vehicle came out look better than before.
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July 2022 by Dustin Marks
Very timely in helping me with getting my damaged vehicle appraised.
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April 2022 by Sharon Young
They started on my vehicle Monday and promised if not done Friday I could pick up next Monday. Monday comes and no phone call. I call Tuesday. If no phone call I can pick up Wednesday. Don’t call and went to pick up car and won’t be ready till Thursday! I did not appreciate the run around, wasting gas and no explanation. I prefer honesty!
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January 2022 by d.g. p
i completely trust these guys! they always give great, fast service.they can fix anything. they do a great job and you never have to take it back. i've never found any mechanics as good and thorough as these guys. they know that everyone wants their car repaired yesterday,and they try their best to return it to service quickly. what more can you ask for?
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October 2021 by Stacy Frierdich
Joe is AAAMMMAAZZIINNGG!!!!!! He is so straight forward and has really helped me out with my car, she's getting old and even though it's a love hate relationship and I will be taking her back because only a matter of time when you are pushing 150000 miles!! I appreciate Joe and the ladies at the front desk! Thank you!!!Services: A/C installation & repair
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August 2021 by Glenn Knight
Joe was really good to us and made sure we were satisfied with the end results. I highly recommend Quality Collision.
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March 2021 by Sara Siekerka
I highly recommend this company if anyone is in need of emergency roadside assistance. I was stranded on the side of the road and these wonderful gentleman came to my rescue after another towing company failed to show. Quality Collision & Towing were quick to arrive, friendly and professional, and made sure I got home safely. Thank you so much for such wonderful service!
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February 2021 by Margaret Brandenburg
Very friendly, helpful staff. A good a quote in a timely manner.
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February 2021 by George Cherry
Very nice and polite and reasonable price also does good work
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October 2020 by Ethan Hahs
crappy service and yall tell me four times my car gonna be done and it's not. month later still dont have it. will not go here again not recommending anyone going here. horrible place yall suck
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October 2020 by Tiffany Schlemmer
They take forever fixing your car. They will tell you dates on when it should be done you call and its not even close to being done and keep moving the dates. My car was suppose to take 5-7 days to be fix and took over 3 weeks. I will never ever take my car to quality collision again. Worse experience ever and horrible customer service !!!
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August 2020 by Alexandr Tarasenko
Great place, awesome staff. And very professional.
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August 2020 by mark mcguire
Good quality of work
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June 2020 by Julie Rodemich
Took my car here to fix a paint job they did that was bubbling up and peeling off( problem #1!). They agreed, fixed for free. When I picked my BMW up the gear shift component was totally scratched up. Deep scratches and gauges . After multiple conversations with staff, the owner ultimately was certain they had nothing to do with it. Stated looked like my ring did it.....And maybe I never noticed. Seriously??? $250 later it will be fixed at BMW dealership. Do not take your vehicle here unless you want it looking WORSE than when it arrived! Awful customer service!
