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March 2024 by Mark Diaz
Fairly quick entry and service was adequated.
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March 2024 by Randy Baltz
On line appointment is difficult and check in is difficult as well. No one answers calls or emails with issues or questions.
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August 2023 by Kathleen Budde
Tech tried to refuse taking my blood due to interpretation of expected date. Instead of trying to help rectify the issue she wanted to turn me away. When I disagreed, I was sent to lobby to ‘wait’. While waiting another tech came out to help an elderly gentleman with kiosk. She proceeded to berate him for causing double work for her. A little compassion and assistance could have went a long way!
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August 2023 by Martin Wood
I have to tell you that Christina is the best tech you have. Absolutely painless! ? Whatever you're paying her; it's not enough...!
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May 2023 by Kelli K
Clean office and appointments have always been on time. Christina is wonderful!
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April 2023 by Matthew Huntman
Quick in, quick out. Make an appointment online to minimize your wait.
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March 2023 by Tony P.
Took a urine sample to Quest last night. It was close to their closing time. I was signing in for my wife, and a lady rushes out and says i can't sign in. She was smiling, seemed almost happy to tell me this message. I was dropping off a urine sample for my handicapped wife to test for a UTI. I suppose this lady was someone in charge since she was locking up for the night. The Quest in Columbia, IL is a convivence for me.The lady in the office had no compassion at all. I will find a way to report it to her supervisor, regional manager, or whoever I can find to complain to.
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February 2023 by Jan
Always a good experience with minimal wait time. Staff is friendly and skilled!
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December 2022 by Tracy Sewell
It is the worst automated scheduling assistance I have ever been throughI should not have to listen to several times of being told about YOUR RULES before I schedule my appointment and to try and speak to a live person is almost impossible
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November 2022 by Sarah Hill
Went in this morning and didn’t wait long. Krissy was so nice and very punctual.
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September 2022 by Lora Romano
I had a scheduled appointment today at 330pm, I arrived on time, clicked the link in the text message and was accosted by Cindy when I came inside because it took me a few minutes to walk inside after clicking the link and I wasn't in the waiting room when she called my name. She continued to tell me that she will not draw my blood after i asked her what the problem was and why she had an attitude, she then threw my lab order at me, told me she doesnt need the confrontation and walked out and called the next patient. I have been coming to this center for 2 years and have never had this experience before and she needs to be dealt with. I have also never seen her at this center before and her behavior is unacceptable. Her having a bad day does not give her the right to treat patients this way. Absolutely unacceptable. Giving it 2 stars because while I've had some issues with this location in the past, overall it's been fine until now. I won't be coming back to this location.
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August 2022 by Cynthia Pogue
This is a great place to get blood drawn. In and out. BTW the door says hrs are 6:30am to 4:00pm. Drug screen hours are 8:00am to 3:00pm. If I take off work for blood draws I come to get them done in the morning and do not wait until it’s about closing time. They are very fast and get me in soon after I arrive.
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July 2022 by Drew Allen
Took off work early to go for drug screen. Got there before 4pm and door was already locked and you could hear them inside. No one would come to check the glass door because they knew they would have to work. Pathetic!
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May 2022 by LISA RIEBELING
Staff was friendly, organized, got me in to have blood drawn on time. Easy check-in. Will go back again.
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January 2022 by Kate Frey
My experience was great! I came in to get my blood drawn and I was there for less than 10 minutes total. Cindy was kind and very good at was she does!
