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December 2023 by Colleen D
I will NOT BE SHOPPING at this quilt store again.Went to open sew. As Im unpacking a women asked for help with tshirt quilts. Owner wife pulled out templates the customer could use and offered template access during open sew. I had precut everything before I got there using my ********************* Shape Cut Ruler.I asked if they had the ********************* strip ruler. Its not small so it would be nice to not have to haul it along.What they SHOULD have said:We dont carry that brand but have one made by Creative Grids. You can try it.What they DID say-the ENTIRE room in full loud voices and unison:NOOOOOO!!!!!I was STUNNED! I was so uncomfortable. I was shocked. I stood up and tried to laugh it off and said something like well, I love my ruler and I will be using it often. Seriously? Im adult and you are going to scream NO at me? What the h*ck! The owner starts explaining my version is junk and hers broke and and and and and and and.I left the room and called my husband. I burst out crying.Went back in, gathered my stuff, crying and told the owner wife why I was upset or tried to but all she could do was explain to me why her grid was a better product. ITS NOT ABOUT THE ****** I told her the group did not really seem ready and willing to accept new people and certainly wasnt thinking about how they treat them on the 1st minutes of their 1st day. I appreciate they found like-minded people to click with, but if they arent open to new people, different equipment and different styles, its best to not open it to the public. Later I called and told her I wanted my money back. What I wish she wouldve said was Im so sorry this happened, come back and feel welcome and let me give you a refund for today.Stopped in 10 days later to spend my $20 credit. The owner was sitting at a sewing machine, she saw me. She walked out of the room. I bought $21 worth of items with my $20 credit and got the h*ck out of there without seeing her again, probably for the best.
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December 2023 by Colleen D.
I will NOT BE SHOPPING at this quilt store again.I'm a former teacher, outgoing and DARLING! I love crafting in community.My first visit I bought fabric, got a tour and signed up for 2 open sews.Went to my 1st open sew. It is a large square of tables with ironing and cutting in the center. The husband owner was sitting at a table working on quilts. The wife owner was walking around. I smiled & introduced myself.As I'm unpacking a women asked for help with tshirt quilts. Owner wife pulled out some templates the customer could use and talked about having template access during open sew. Since it was my 1st time, I precut everything before I got there. I cut my ENTIRE quilt using my June Taylor Shape Cut Plus Ruler which btw changed my life! I used to cut everything with a metal ruler and rotary. Finding such a tool existed was awesome and has saved me sooo many hours.In planning for the future I asked if they had the June Taylor strip ruler. It's not small so it would be nice to not have to haul it along.What they SHOULD have said:We don't carry that brand but we love that ruler too and have one made by Creative Grids. You can try it if you want and I can tell you why I think it's a better brand, just let me know.What they DID say-and by THEY, I mean the ENTIRE room in full loud voices and unison:NOOOOOO!!!!!I was STUNNED! I was so uncomfortable. I was shocked. I stood up and tried to laugh it off and said something like well, I love my ruler and I will be using it often. I had zero idea why they hated the ruler so much. I am brand spankin' new to this store! Seriously? I'm adult and you are going to scream NO at me? What the h*ck! The owner starts explaining my version is junk and hers broke and and and and and and and. The room was going on and on too. I felt like CRAP!This is what I own. June Taylor brand has been selling quilting supplies since 1961 and AccuQuilt thought enough of the brand to buy it this year. I left the room and called my husband. I burst out crying.Went back in and owner wife asked if I was OK. I couldn't do it. I gathered my stuff and busted out crying again. I told her why I was upset or tried to but all she could do was explain to me why her grid was a better product. IT'S NOT ABOUT THE RULER! She told me this group used to belong to another and the people there were mean so they started their own blah blah blah and here is more about the ruler. I told her the group did not really seem ready and willing to accept new people and certainly wasn't thinking about how they treat them on the 1st minutes of their 1st day. I appreciate they found like-minded people to click with, but if they aren't open to new people, different equipment and different styles, it's best to not open it to the public. I left.Later that day, I called and asked to speak to the wife owner She could barely give me a single word answer to anything I asked or said. She said she had been crying and she couldn't believe that somebody wouldn't feel welcome in her store and she "let her guard down." She also said she had been sick. I told her wanted my money back and fine to take it as a store credit. What I wish she would've said during this call was I'm so sorry that this happened and I want you to come back and feel welcome and let me give you a refund for today. I will remind the group there are as many styles of quilting and quilters as there are fabrics in my store. She STILL didn't understand during this conversation what made me cry. She made it about herself and her creative grid ruler...again.Stopped in 10 days later to spend my $20 credit. The owner wife was sitting inside the door at a sewing machine, she saw me. I saw her. I debated on saying something but husband owner greeted me from the cutting table. She walked out of the room. I bought $21 worth of items with my $20 credit and got the h*ck out of there without seeing her again, probably for the best.The husband owner and his mother are extremely kind and professional a
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December 2023 by Deborah Streitz
The ladies at the quilt shop are truly remarkable… I have had some problems with health ...and unable to finish a quilt and I took it in and spent time with them...I feel so much better knowing that the job they do will be awesome ?❤?‼Joyfully...Deborah
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September 2023 by Brenda rubenacker
Wonderful friendly business. Great selection if fabric and very knowledgeable staff to help with your projects.
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September 2023 by Glenna Miller
Very friendly service. Great selection of fabric, books, patterns and machines!
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September 2023 by Dana L. Wrigley
Great quilting services and friendly people. Very helpful staff. Knowledgeable.
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September 2023 by Richard Price
Great informative, friendly staff!!!! A wide variety of quilting and sewing materials. Great ideas, kits. Wish they would open a store nearby. Well worth the drive!!!!
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September 2023 by Linda O'Neill
Owners very helpful, some reductions of fabric.
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May 2023 by Jackie Pruitt
Best Quilt Shop Ever. Staff is friendly and knowledgeable. Lots of fabrics,patterns and tools. They offer classes and rentals on long arm machines. Jason also does repairs on long arm machines.
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April 2023 by Plant Muse
Knowledgeable staff! Recommend
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December 2022 by Teresa Clem
Love this shop, great personal attention from the staff and owners.
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December 2022 by Capt. Gray Beard
Wonderful staff, great selection.
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December 2022 by Daniel Murray
Great Service and friendly staff!!!
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December 2022 by Christina Roedl
My new fav!
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December 2022 by Longing for the harpazô moment!
Just took a class with Jason to learn how to use a long arm! Great time and fun! The reason is because I know they rent long arm machines so I can come and quilt!
