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February 2024 by Anton F.
Casa De Montecristo has all the elements of a great cigar lounge. Large humidor, with stacks of premium cigar brands. A wide variety of stogie accessories such as ashtrays, lighters and cutters.. Comfortable large chairs and couches with several flatscreens throughout. A VIP area and a huge bar, that does not serve alcohol but you can bring in a bottle. The staff are helpful and supper cool. I enjoyed my time here, If you like Medium to Full body cigars, try the Liga Privada Unicco Fuerte (UF-4), an exclusive stick here. Very nice smoke
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January 2024 by Ridvan Cungu
Friendly people very professional. Place was great
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December 2023 by Maria C.
first time coming in since we came from out of state we decided to take a look at this lounge, but we were sadly disappointed especifically on the customer service experience it was very poor and rude. I mean you would think to get good customer service from an employee if we asked question, Instead we got directed by " yeah it's right over there" answers without helping us out the proper way. very rude and unprofessiona. never coming back here again. Luckily we had stopped at "Blue Lable" lounge and best customer service there. so we now know where to come next time we're here in Chicago!
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December 2023 by Brian Waznis
One of the best cigar places ever. Staff is great selection is incredible. Very knowledgeable staff and the people that come there are amazing. If you’re looking to enjoy a cigar this is the place. Or even if you don’t smoke cigars and are looking for gifts for someone else all the staff are willing to guide you they all are incredibly smart when it comes to cigar.
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November 2023 by Robert M.
Great place to relax and have a cigar very clean and nice staff only reason I'm giving it a 4/5 is because if you buy a 10 dollar cigar you should get soda free not almost 3 dollars a can that's my only complaint.
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October 2023 by Darren White
Great selection of cigars. Great atmosphere! Excellent ventilation! Just a little chilly inside.
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August 2023 by Tedd Post
Probably my favorite cigar lounge that I've ever been to. Really like the two inside seating areas (one with a fireplace), and the outside patio as well. Great options for cigars and really friendly and helpful staff. Wished I spent enough to make it to their member areas downstairs which is decked out with nicer chairs and BYOB - have been able to get down there for some special events they put on in the past like their Davidoff one last year. Highly recommend this location!
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August 2023 by Dylan Criste
I had a fantastic experience during my first visit to Casa De Montecristo. Matt provided excellent assistance to my friend and me in selecting a few cigars. They offer a wide range of cigars and an abundance of options, making it definitely worth a visit.
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July 2023 by Kris Ramsey
Amazing experience with Chuck. Will be a must stop every Chicago visit. Great prices, selection, and atmosphere.
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June 2023 by A B
Nice place inside, the prices reflect that. Very good selection of cigars but I've had better service not sure what that was about.
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May 2023 by Josh M
Great place wide selection fits anyone budget. Great service and great atmosphere. Staff 10/10 eager to help with any questions you might have. Can’t say enough how Good this place is. Cigar selection 10/10
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May 2023 by Laura Metlow
My family goes here all the time. Especially my son. He told me to go here for my husbands birthday to get him something special. So did and I am so happy I did great place great customer service.
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April 2023 by medhop333
Excellent atmosphere! The staff was very knowledgeable and helpful!! Thanks to the complete Staff
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March 2023 by Torrey Loggins
One of Favorite places to smoke along with one of their other two Byron Cigar Lounge. Casa de Montiscristo and Byrons are top of the line in ventialation and stick selection. The Vintage selections is incredible. The Theater section is my part of the room. I do wish they would allow customers to play music only if the other guests don't mind. But I understand you don't want to offend anyone. Nice comfortable seating throughout. I do recommend recliner chairs in the movie room tho. Shouldn't have to see a rood customer put his feet on the tables( but thats on the customer not having manners. But, the recliners would help.All in all, I absolutely love Casa De Montiscristo and Byron's and lastly 8to8 which is being remodeled.
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February 2023 by George Chialdikas
Great selection of cigars, they stay up to date with popular selections and vintage cigars. Not too large of a place to lounge, but going there on a non busy day is just what the doctor ordered. You can bring your own beverages and food in the lounge if you purchase cigars from them. Cool and relaxed crowd. Helpful and knowledgeable staff. Well stocked with lighters, cutters, and accessories. You deserve a moment of peace away from home or work.
