-
November 2023 by Elizabeth Havemann
They help me get my job at goodwill I been there 12 years
-
November 2023 by Ronald Korbitz
Great event, fundraiser for Kids With Cancer
-
October 2023 by jenny morales
Kasia is the best! So friendly and great, been seeing her for years. The only compliant is that when I started coming here, no one ever mentioned early intervention. After finding out about it, people made it seem like helping hand should’ve suggested it. I’m not sure if it’s true or not but I love Kasia, and the facility itself.
-
January 2023 by Yolanda Morales
Very unprofessional and incompetent staff. I was referred to this facility by my child's pediatrician and scheduled an appointment 3 months in advance. If you are a working parent, you know all about re-organizing your schedule to fit in important appointments. I showed up to my appointment (thankfully there was text trail) and the front desk staff did not know who I was. I informed them I was scheduled to meet with Jillian Elmore to which they replied, "are you sure? she works from home today." For a moment I thought I could have been mistaken but my text (this is how I was scheduled) clearly stated the date and time this person could meet with me for my son's evaluation. Front desk rep. excused herself saying she would "go look in the back" to see if this person was in office. I was asked to have a seat and wait. Moments later, ANOTHER staff member approached me to ask for mine & my sons full name, then stepped away to call this Jillian person. Moments later she returned only to say, "Jillian knows who you are and says she will call you in 3 minutes" Okay? What is a phone call going to do for me? I am here for an appointment. I was asked to remain in the building while this was "sorted out" and this girl offered to come "check on me" in a few minutes. 10 minutes went by and there was no call, nobody came to "check on me" so me and my husband decided it was time to go. Not to mention, we had bad weather on this day, and I was not trying to get caught in the middle of a storm! I was not acknowledged by the front desk staff when leaving the building. About halfway home I receive a long TEXT explanation from Ms. Elmore apologizing for their mistake, saying she was only a director, blaming the new front desk staff and their company hiring process for the "miscommunication"...which really... there was no type of communication to begin with! I am in the service field myself and I would NEVER text a client for any type of bad news. The least I can do is CALL and find a solution to their problem. STAY AWAY from this place unless you like dealing with poorly organized, incompetent and unprofessional staff, let alone trust them with your child's care!
-
April 2021 by mimi Lesaily
I wish call me michele
-
January 2021 by Andrea Johnson
Very thoughtful and helpful peoples and the staff is very good with greeting people
-
March 2020 by Nurul Islam
Ineed Helping Friends. aney body interast ?
-
December 2019 by Linda K.
I am a Doctoral pediatric OT, have 40 years of experience, and have always been impressed with the Helping Hand Center. It has a solid reputation and is making great strides to continually improve the services for their clients. Reading two of the negative reviews, I felt I had to post my review and state from a clinician's standpoint that this organization is excellent and that I highly disagree with the comments that were made. I have visited the day program and found the staff to be genuine and dedicated. The wealth of programs available were impressive!
-
August 2019 by Raniyah Laury
This is My e every day route
-
June 2019 by Arkeito White
My experience working here was not a good one. The manager I had was very unorganized and confused.
-
May 2019 by Melinda Cordero
My daughter attended helping hands for 5 years and after 5 years I was told by the director that they have been doing a horrible job and they were dropping her altho according to her IEP she had been doing well. Very disappointed!
-
May 2019 by Coleen Miller
My son attended school there, they are all great teachers and aides, my son loved the school and everyone who taught him.