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February 2024 by B and T Baginski
Fair price, quick service. All good!
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November 2023 by Abria Wright
It’s so hard finding trustworthy places and people to work on your cars. I am new to the area and I’ve found a place that I know I will get great service. The people that worked on my car kept me updated throughout the process and even stayed late to get my car straightened out. Thank you and I will surely be back ,
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November 2023 by Danny M.
I don't know where to get started on the number of red flags I witnessed at my first experience here. I will begin with the pros because there are less of them. The environment is friendly and the waiting room is clean and welcoming. Front staff is helpful and the gears of the business operation run smoothly. However, onto the cons. I came in for a wheel alignment since I had recently replaced the front two struts & coilovers with OEM parts. I was hoping they could raise my rear end aftermarket shocks in order to match the difference in height with the front... and I was told the shocks were installed incorrectly and I have been running the risk of the suspension going through the interior of my vehicle (mind you, I have been using my car for 2 years). Whatever. They proposed changing the whole rear end and had me wait nearly 30 minutes to calculate the solution. They wanted to charge me nearly $1,500 for the REAR suspension on my 2016 NISSAN. This would've cost me more than the replacements made to my front end, and the front end is composed of many more components than the rear. I ended up just putting coil springs on the control arm and it nearly matched the front end, then was able to do the wheel alignment elsewhere. These people will target the wallets of newcomers. Be careful.
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November 2023 by Katrina Vlasich
As soon as I walked into Highline I knew I was in the right place. The stalls are tidy and orderly. The waiting room clean and inviting. The staff friendly and helpful. The prices reasonable. The work done in a very timely manner. I was even given a ride home when I decided to leave my vehicle there. I’ll be back when my beloved Mitsu needs some TLC.Service: Wheel alignment
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November 2023 by kristin hassett
I have had 3 separate services performed on my Subaru over the past 3 months (a repair, an oil change, and 75k mile maintenance), and I’m so happy with Highline that I’ll never go back to using the dealership. Their prices are fair, the staff are friendly, the repairs are completed in the time they quote, and I love the huge and comfortable waiting area for doing work while I wait.Services: Steering & suspension repair
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November 2023 by Albert Winkler
I stopped in at Highline Automotive to have some front end work done on my Cadillac. The staff was courteous and knowledgeable. The work was done in an efficient and timely matter. I was treated in a respectful manner which made me a satisfied customer.
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November 2023 by R RP
No one likes spending $$ on unexpected repairs. That said, I can't emphasize how much I was impressed with the Team at Highline. Offered a cost effective solution to a potentially very expensive repair (engine treatment instead of flat out replacing oil pump). Took time to listen to customer. Timely updates on status of repair. No pressure or upselling. Polite staff. First time customer that will be returning for future service needs. Thank you.Services: General repairs & maintenance
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November 2023 by Lexie Zielinski
Blown out of the water by the amazing service itself and customer service from Highline! We had an unexpected and unfortunate issue pop up which left us without our vehicle and Highline got it in so quick, got right on it, and on top of it all, they communicated better than any place I’ve ever went to. Will definitely be repeat customers should we need to have more work done in the future. Never been more pleased with a business.Service: Electrical
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September 2023 by jeffrey rivera
Thank You’All at Highline Automotive5 stars not enough for you !Great Pro Service , timely and Solid Communication- w both, immediate issues and future priorities-.Each & Every visit ! Again, BIG THNXfor being my Go To ! ur da Best ! Customer Service desk Professional ! Very Comfortable Man/Woman Cave waiting room! Too Cool !Service: General repairs & maintenance
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September 2023 by Crystal K.
Just had brake service, air & cabin filters replaced today. I am so impressed with their courtesy, friendliness, professionalism, efficiency. Advice offered but no hard sell. Instead of dreading car service I can be comfortable taking my car here. Plus the facility is spotless!Thank you, Highline!!
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September 2023 by Terry O
Had a situation where I needed immediate service near closing time. The folks at Highline coordinated a tow for me and gave me excellent advice. My car was looked at immediately the following morning and repaired shortly after noon. I needed 5 different things done, and they wasted no time at all. The bill was extremely reasonable, especially for the level of communication and service. Friendly, courteous staff and exceptionally clean and neat shop. Absolutely my new go-to for anything from oil changes to repairs. I cannot recommend this place enough. Look no further for your new shop.
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September 2023 by Evelyn McNeill
First of all, decor: The waiting room is comfortable & filled with memorabilia.Most important, they returned my car on time and at a reasonable price. My 2006 runs like a new car, smooth, excellent handling and even slightly better gas mileage. I'd highly recommend this shop.
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September 2023 by Marge Kielczynski
Service was completed in timely manner. Desk staff was friendly and efficient. Very happy with work done and grateful to be advised about upcoming maintenance - like brakes in 5,000 miles. It was appreciated. First time there but certainly not my last
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September 2023 by Michael Kelly
My 2017 RAM ProMaster 2500 was serviced for ball joint removal and replacement.Highline was able to work on the van immediately upon diagnosing the issue(s), and was done by the next day.I appreciate their attention to detail when doing diagnostics along with their professionalism with relaying the information and pricing.I will come back for future repairs when needed
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September 2023 by Philippa Coates
Highline does fabulous work and they have a wonderful team! My CRV has over 224k miles and runs great! Thank you for all your great work over the years!Services: Transmission
