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“I’ve been coming to this pet store since they opened and Rob is the reason I keep coming back. This place is another bougie pet store with organic/holistic/vegan/etc pet supplies but Rob goes the extra mile for the customers. He is professional, extremely knowledgeable, helpful, friendly and inviting. Not only is he excellent at helping pet owners find what they need, and what they didn’t know they needed, he provides the type of customer service that keeps customers loyal. Honestly, he should be a regional manager or something that oversees how all locations interact with customers because they would probably see a significant bump in sales and repeat customers. It’s a nice store with nice products but doesn’t matter how nice your store is if you don’t know how to treat customers. You can just tell he is a good guy and I trust his advice about my four legged family member just as much as my Vet’s.”
“EVERYBODY needs to visit this place and pick up an adorable cake. I buy them for my dogs every year and they are SUPER affordable. Abby helped me yesterday and she was an absolute doll. She was so friendly and made sure I loved the cake! It is always a 10/10 experience here. I will always recommend this place! An absolute gem in the suburbs.”
11AM - 6PM
170 Yorktown Shopping Center, Lombard
Pet Stores
“Aliyah was great in helping us adopt our Shiba Inu Puppy! The customer service, cleanliness and quality of Furry Babies was incredible and we will definitely consider getting our next dog here!”
9:30AM - 5:30PM
1110 S Main St, Lombard
Pet Stores
“All American-made pet food and products. Super clean store. Very friendly staff and there's a new puppy ambassador! My elderly dog eats Stella and Chewy and this is a great place to buy it. It's not a cheap product, but American Tails keeps the prices as reasonable as possible.
After all of the Chinese and foreign-manufactured pet food melamine and ingredient scares, I was happy to find a store that is conscientious about the ingredients in its food and what they stock. I appreciate products made in America, particularly when that means they're safer for my pet.
There's a big selection of different brands of food and lines within those brands. There are also natural treats, like bully sticks and duck heads (duck heads!!!). I worry about the grocery store treats that look like extruded plastic and must have a million additives and unnatural flavors.
Highly recommended.”
“We love Hollywood Feed! The wash bays are perfect for our dog and we usually use the food delivery service which makes it possible to not worry about forgetting to get the food for our dogs. It's a wonderful service!!”
“Xavier was the most helpful person I could ever ask for. In the recent winter freeze I realized my dog needed snow shoes, after going to MULTIPLE stores I called this location. Not only did he tell me that they had them in stock but also told me how to measure my dogs feet for the right sizing and explain everything to me so well. Genuinely so thankful for urban mutt and their employees!”
“Thank you John for taking care of my brothers and myself for years now. Our three dogs and cat are in great healthy conditions thanks to your products and good food! P.s one of the brothers lol”
“I bring my Yorkie here to get groomed and they are all so nice. Sometimes I pick out a cute little clothing item for her from their clearance section. Convenient to book online!”
“?✨
Puchy literally counts the days for her appointment here… as you can see in the photo, she sits and waits like an excited little girl ready to get her haircut ?
And it’s no coincidence… the care she receives here is amazing. They always treat her with so much love, patience, and professionalism. You can truly tell they love what they do, and that makes all the difference.
Every time she leaves, she’s not only looking beautiful, but also happy ❤️
Thank you for taking such great care of Puchy — 100% recommended! ?✨”
“A wonderful experience at Two Bostons(Burr Ridge)my yorkie(Sage)loves her new pink harness. I also received a welcoming postcard from Patricia which was so thoughtful.”
“Great Pet Shop, Has a huge variety of aquatics and reptiles. Service is always great. The staff is very professional and friendly. Been a customer for years and will continue. Thanks for the great service”
“Took my rescue maltipoo in for her first grooming today. She is a trama case from a puppy mill. Jen in the grooming department was ABSOLUTELY AMAZING! She is super calm and patient. I was so very thankful for her today.”
“We took my Rusty to the Puppy Shop for so many years. They were always so patient and kind to him and made him look so handsome all the time. We said goodbye to our Rusty yesterday and was thinking of all the people who were kind to him over the years and the people at the Puppy Shop always were. I always recommend this place to people with pets. Thank you so much Puppy Shop!”
“Amazing staff on both the retail and grooming side of the business. Super professional and super friendly and genuinely happy. I felt like family. Please keep up the excellent customer service and professionalism. And the grooming on my puppy was so amazing. By far and hands down the ONLY place I will bring my puppy for grooming and also to purchase toy's, food, etc. Thank you for your services from the bottom of my heart. :)”
“I love that CatNap is in our neighborhood. They offer a tremendous service for the felines and families of the La Grange Area. CatNap from the Heart makes LaGrange Park Complete!”
“Highly recommend Ludwig’s if you have rabbits! It’s a great place to get hay and pellets. They are very reasonable priced. They have 25 pound bag of rabbit pellets which my rabbits love! The grass hay is great. Great quality. They even load it in your car. I’ve been to other feed stores and they are not as great as Ludwig’s.Friendly friendly staff!!”
“Picked up contacts next door and popped in here afterwards, and what a lovely surprise! This is the cutest shop ever and smells incredible since they bake everything in store. Picked up tons of yummy goodies for my two dogs! In addition to treats, there are lots of great pet food options that range from raw to kibble. Also has a dog wash which was spacious and clean. The owner was so kind and I even got to meet his two sweet dogs. I can't wait to come back!”
“Fun outfits, snacks, gadgets, and more for your fuzzy household.
Puzzle bowls for your cat and dog alike. We have a cat who inhales his food, and finally found a bowl up to the challenge.
There are some fun dog puzzles I'd like to try next for our dog.
I love that we can walk inside the mall with the dogs, even bring them into this store.
There are so many snacks to choose from to treat the wonderful pups at the end of a social day.”
“My very first visit, they have such an interesting variety of everything, food, treats, etc. My dog thought it was a buffet for sniffing. I really enjoyed my products, very reasonable prices. So glad to be able to help a local business.”
“L'pooch salon is the best dog grooming place I have experienced. The first thing that catches my eye is how clean and beautiful the place is, which makes me very comfortable my Bambi will be in a safe environment. Sandy is very sweet and professional. She really does a great job. I totally recommend this place.”
“Christmas is here at Scratch N sniff. Visit and get all the sweet things for your family and friends. Christmas is around the corner and you don't want to be caught giftless. They have all you need for all ages, friends and family.”
“An A+ for this store, I was there today and the guy at the cashier when I asked him if he could call someone because I needed help with some medicine for my dog, he immediately called so I could receive assistance, then a guy named Armando came and was super friendly, he took all the time necessary to explain to me about everything I was asking him, excellent worker, thanks to the attitude of these people of course I will gladly return to this store, I wish other stores had staff as cordial as here!!”
“When the owner heard my situation with my cat and I, she threw in a couple of samples of treats, some food and water bowls that were given to her by a supplier and special ordered a product that I couldn't find anywhere but online. I highly recommend Ruff Life for all your fur baby needs!”
“I'm glad we stopped here today. The owner was very friendly and helpful. Not to mention the large selection of things to buy. We spoiled our dog today. Highly reccomend this place for your pet.”
“Based on my experience today at the Customer Service desk, at 16:34:40 accdng to the receipt: EXCELLENTLY REFRESHING.Two OUTSTANDING Hispanic Ladies working there, both the one who helped me, and her companion based on observation and a previous instance. RECOGNITION IS IN ORDER.(How DIFFERENT from some surly black women with whom I have had contact at the Western/95th. store -and DON'T EVEN THINK of calling me a racist, for I have COMMENDED 2 black Ladies there, one a worker and the other a duty manager).”
“Well.\nGet my dog vaccinated.I thought they handled him with care cause.He's a very aggressive dog and shell concerns on everything.I feel great when they checked him.And I was able to be there with him , they get definitely twenty stars kudos
Thank you
Clark Jenssen”
“Great people! They always have great recommendations and are so friendly and welcoming. They carry quality food and treats for dogs and cats. Highly recommend!!!”
“Very helpful staff. I needed a specific blend of food for my dog & one of the employees at the Westchester location referred me here. I called and they confirmed they had it & held it behind the counter for me.”
“Went in today for the first time it’s a beautiful store! We were shopping for a bird and left with two cocktails. They are so hands on with the birds they set us up pretty good with a cage, toys and food. All the birds were beautiful the cages were clean they all seemed very happy there while waiting for home!!”
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“What can I say about PetSmart? If you have a dog, cat, fish, whatever, it's a great place to get all your animal needs at great prices. They have great staff, and no matter what, they'll always come and help you.
It's always been a pleasure to go there, and I believe some days they even have free shampoo for dogs. So I recommend this place to anybody.”