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“Why Interstate, and why this location? Interstate is huge and national. If you ever have a problem, it’s pretty easy to find an Interstate location and resolve the issue. Also, batteries die from age. Thanks to the volume they do, their batteries are always fresh. With AGMs, that’s important.
Why this location? They have great inventory, give you a fair price, and treat you well. What more could you ask?
Many years ago, I had a repair shop and sold Interstate batteries. The distributor servicing my account has changed hands and is no longer the great place it once was. This location made me feel at home – again! Thank you!”
“I stopped in today to get new headlights. Kayden helped me and provided the absolutely best experience I could have had. He helped in install my headlights, which sounds easy, but requires the bumper of my car to be taken off. He did it all with a positive attitude. I'm a regular person and usually dread having to get anything done on my car, but this was the best service I've ever gotten anywhere.
I should also mention he was multi-tasking and helping other customers while helping me. There should be a very bright future for him at any company and O'Reilly is lucky to have him on their team. Rarely these days do you get customer service like that. Customer for life.”
“I was having problems with my Samsung phone. Even though they don't help with a virus, the 2 gentlemen in the store looked through my phone and found the problem and fixed it! I so appreciate them.”
“I found what I needed right away. The gentleman at the register was very nice and patient with me. He even helped me with adding the fluids in my car. Just a wonderful experience all around. Thank you”
“Chavez Auto Repair replaced the engine in my Telluride after I found out warranty wasn't going to cover it. Their service and communication were top notch through the entire process. A few days after the install, my car was acting funny. As soon we called them they came and picked up my car free of charge, repaired what needed to be repaired, and delivered my car right back to my house. This was our first experience with them and we will definitely be bringing all of our vehicles here and recommending them to everyone we know!”
“This is a great company. Everything was easy.
No problem. Ordered hybrid battery. It arrived with UPS. We shipped back the core in same box and received warranty confirmation. Done ?”
“Jeff was absolutely amazing! He helped get my battery out and install a new one. I highly recommend this location and asking for Jeff!! He was constantly greeting customers and it was clear he knew regulars. I will definitely drive extra to visit the Joliet location on Jefferson!”
“I read the awful reviews about customer service, and honestly if I were the only working there I can't say I would be beaming with joy. I knew what I needed and Sarah was able to order for me and it got there when she said it would. Kudos to her busting her rear when I didn't see another soul working there.”
“Heater went out on my truck I got here before closing time. They still took the time to check out my truck and were able to fix it. Turns out it was just a fuse. Thanks for the good honest work.”
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“They are so helpful when it comes to everything cart related. The manager is a very friendly and humble guy, always willing to help his employees, even when they aren't super busy.”